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FL Hyundai Car Consumer Discussions

Just signed for a used 2008 Limited
by craigmri on Tue Nov 03 18:44:47 PST 2009
Just signed on to a used 2008 Azera Limited with Ultimate package. White pearl, Beige leather 42,000 miles $17,000 OTD(this figure includes tax, tag transfer etc..) I've been a Hyundai owner since 1988 having owned a '88 Excel, '92 Scoupe, '98 Sonata, 2001 Santa Fe, 2007 Santa Fe and my wife currently drives a '08 Hyundai Veracruz Limited that she loves. I drive a company car(Grand Caravan) but considering my son is learning to drive and I wanted a sedan, I felt the Azera would make an ideal used vehicle purchase. When you factor in the impressive engineering, features, quality and surprising depreciation of the Azera, it became a screaming bargain! Cannot wait to detail this car and make it shinier than new. Craig
Talk To Owner
by sandman_6472 on Tue Nov 03 08:28:21 PST 2009
Write a letter to the owner. I was in a similar situation back in 1997 and was charged $900.00 more than the advertised price. Guy at work knew the owner and said to write a letter. I did and within a week I went to pick up the refund check at the dealership. Found out later the wife had read my letter first and she had her husband agree with her to get me the refund. Try it...worked for me. Just state the facts in a nice way and appeal to the owners sense of fair play...they'll most likely do it as a good will gesture. Good luck and let me know how it works out. The Sandman
Re: help regarding finding a hyundai dealer [batavia02]
by nace on Mon Sep 07 18:09:38 PDT 2009
i have read on this forum many times that Fitzgerald auto mall in Clearwater fl is a no nonsence dealer. take a look at their web site for more info dont etch the above in stone as im from illinois.
James
by sandman_6472 on Tue Aug 25 13:54:12 PDT 2009
You are assuming alot in the post and comments like "8th grade behavior" doesn't help the situation...a bit condescending actually. Trust me on one thing, I bought a car from this King dealership and what happened doesn't surprise me in the least...they weren't the best dealership to work with. And there's nothing wrong with a verbal price from a salesman if both sides are on the same page. The car was probably posted at that price but once there was some interest shown, the price was raised. But a persons word has to stand for something and it's a shame this particular salesman was such a "weasel". Again, I have bought a vehicle there and have some knowledge of this particular dealer location...do you? We're in here to try and be helpful...the condescending remarks are childish and uncalled for...a shame we all can't be as smart as you. Give the poor guy a break! The Sandman
King Hyundai - Unscrupulous liars
by bowfin47 on Mon Aug 24 17:46:23 PDT 2009
On Sat. night (9-22-09) was surfing the internet, when I located a great deal on a Santa Fe Limited - 2008 Limited (loaded and super clean) with 9,267 mi. for $18,790 at King Hyundai - Deerfield Beach, Fl. At that time, I emailed King Hyundai a request for more info. At about 5 p.m. E.DT on Sun afternoon (9-23-09), a salesman from King Hyundai called my cell phone and after discussing the condition of this vehicle; that the actually mileage was less than 9,000; and with him agreeing to fax me the CarFax, so that I would have it in the morning (which didn't happen??), we made the deal. He was to send me the paperwork this morning (Monday) after his Monday morning sales meeting, and after receiving this paperwork, I was going to wire a substantial deposit to hold the vehicle. We had a verbal contract - A DEAL. O.K. Everybody's happy... Wrong!!! This morning (Monday – 8-24-09) at a little after 10 a.m. - CDT, the salesman calls and says that the Santa Fe was SOLD last night!!! What!! Yesterday, he told me that they closed at 6 p.m. EDT. If he and I were on the phone off and on until about 5:50 p.m. EDT, then how could they have sold my Santa Fe?? He sheepishly said that another salesperson had sold the car while he was on the phone to me… I didn't believe a word of it. You see, when he called me on Sunday afternoon, I asked him for his best OTL (Off The Lot) price, and he started to say, "the asking price is $24... but I could let you have it for... let’s see… 21.4.." That is when I interrupted him and said that 'ya' better check your web site". He did that, and I could hear him checking with someone else before he came back to me. At which time he said o.k. that the price on the web site was “his best deal”. So, before 6 pm EDT, the web price of $18,790 was the price to which we both agreed. In their Monday morning sales meeting King Hyundai sales managers must have realized that they could get more money for that vehicle, and they had a case of "seller’s remorse". So, they pulled it... Actually, at 10:20 a.m. CDT, I checked the King Hyundai web site and this Limited (same photos and vin number) was still on their web site the $18,970 price??? But by 10:50 a.m. CDT is this same “SOLD VEHICLE” was on their web site for $20,995!!!!! Yeah, it's the same mileage /photos / vin number!!!!!!!!!!!!! Just at a $2,225 higher price!!! So, a few minutes later, I had a buddy call King Hyundai and ask their internet sales manager, Theresa Race, about the Santa Fe Limited listed on the their web site at $20.995, and she told him that “there had been a lot of interest in this vehicle, but it had been listed on the internet at the wrong price”… and that “$20,995 was the ACTUAL price”… She told him he could come by and test- drive it today! Pretty good for a SOLD VEHICLE!!!! I then called King Hyundai, looking to speak to the internet sales manager, but the call was answered by the same salesman, ALEX, who made the deal with me. He was surprised to hear my voice… and he acted shocked that the Limited was not sold. He claimed no knowledge of this and asked that I not “kill the messenger” that he was just the lowly salesman. He then showed his true colors when he stated that as I had not signed any paperwork, that we “didn’t really have a deal anyway”… I explained the concept of a verbal contact... to no avail... But I didn’t get put through to anyone higher in the King Hyundai organization either… So, I then called Hyundai Motors of America in CA. Where a nice lady told me that she was starting a file number on my complaint (which she gave me), but that if any corrective action was taken by Hyundai America, those actions would be “internal actions” and that Hyundai Motors of America would not inform me of those actions… if any. So, that means that I was basically told that I would not receive any help from Hyundai of Motors of America... I then place two calls to Mr. Craig King, whom I was told was the owner of King Hyundai, with no return calls … So, as I see it: King Hyundai falsely advertised their vehicle, made and broke a verbal contact with me, lied to me about the selling "my vehicle" (i.e. the deal), and then told me that it never was a deal! Yeah and don’t forget that the salesman DID CHECK THE PRICE THAT THEY SET BEFORE AGREEING TO SELL ME THIS SANTA FE LIMITED. So, take it my experience with King Hyundai in Deerfield Beach, FL for what it's worth... Kyle
Hyundai Veracruz Lease to purchase in Florida!
by niceguy23us on Fri Aug 14 19:30:36 PDT 2009
I leased 2007 Hyundai Veracruz in 2007. Now, I would like to purchase it at the end of lease which is this month. I am told to work with Sanford Auto exchange, Sanford, FL to purchase my vehicle. This dealer does not charge "dealer fees" which other dealers charge in Florida. Does anyone have any experience purchasing a leased vehicle through this Sanford Auto Exchange?. Are they reliable and trustworthy?. Please let me know. Thanks for all your help and time.

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