Tony Group Autoplex Sales Reviews

Feel like in a pressure cooker

by archiey on 07-30-07 (05:43PM)

Pros:

Have the cars in stock

Cons:

Very dishonest. Very hard sale. Try to squeeze the last penny from the customers.

Negotiated a deal over the email with Tony Group Autoplex.  Went there to pick up the Honda CRV.  Then the sales stated he could not honor the deal since they would lose money.  He pushed to sell rust proof, fabric protection tinting package (about $1K).  He would honor the deal only if we purchased the whole package.  We said "NO".  Then he walked away to check with his manager.  After an hour or so, he did not return.  So, we left the dealership.  Five minutes later, he called me up over the cell phone, and stated the deal went through.  We were on our way home.  Told him to get his quote in writing, and have the manager signed.   As we went back, and met the finance manager.  In the begining, she said she was not a salesperson, she was not to sell us anything.  Anyway, she was pushing for extended warranty, backup alarm, etc etc.  As we said "NO", her face suddenly turned longer.  What an experience to buy a Honda from them!

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Comments on this review

1. Interesting
2. by obyone on 12-09-07 (08:27PM)

3. Very dishonest. Very hard sale.

   
   

   And yet you bought a car from them. You rewarded a dishonest dealer with a sale. What that does is reinforce their behavior. If their dishonest tactics results in a sale then why should they change?

   
   

   Your first instints were correct. You left the dealership after waiting one hour for a dingbat of a salesman. Perhaps on your next purchase you should get up and walk out after 10 minutes afterall the salesman is in the room with the deskman having a good ole time at your expense.

   
   

   I have bought a vehicle a few years ago at the Tony Group. I would've been long gone never to return had they done to me what they did to you.

   
   
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