New City Nissan
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service Rating
Scheduled work performance
Written by 12/26/2014
onNot knowing enough about automobile servicing, I assume that they did what they were expected to do. Perhaps if they gave me a check off list of the work that was performed, I would be able to know what was done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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nissannewcity on 01/08/2015
Dealer Response
We appreciate your feedback as it helps us to grow as a dealership. We work hard to make sure our guests have a wonderful experience and apologize if some aspects of your prior visit with us have not been up to your expectations. I am happy that the rest of your visit was a great, and if you would like to discuss these matters further, please contact me at your earliest convenience. Sincerely,
Jan Fraga Customer Relations Manager
jfraga@newcitynissan.com
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