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Five Star Chevrolet Cadillac Service Reviews

Overall Rating:
1.9 stars
Reviewed by 
2 members
Quality of Work:
1.0 bars
Parts Availability:
3.0 bars
Price:
1.0 bars
Waiting Area:
3.0 bars
Shuttle or Loaner:
3.0 bars
DEALER INFORMATION:
Five Star Chevrolet Cadillac
495 Watson Blvd
Warner Robins, GA 31093
(478) 922-9341
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HOURS:
Sunday
Closed
Monday
7:30 am- 6:00 pm
Tuesday
7:30 am- 6:00 pm
Wednesday
7:30 am- 6:00 pm
Thursday
7:30 am- 6:00 pm
Friday
7:30 am- 6:00 pm
Saturday
8:00 am- 2:00 pm

1-2 of 2 Reviews

Service Rating:
1.7 stars
Quality of Work:
1 bars
Parts Availability:
N/A
Price:
1 bars
Waiting Area:
N/A
Shuttle or Loaner:
3 bars
Engine control module
by mayor2 on 06-14-09 (06:46PM)
Pros:
None
Cons:
Shoddy, expensive work. Techs are not "factory certified".

I had my vehicle diagnosed at another facility, but they said that the repair was a dealer-only spec as the ECM had to be installed and "flashed" to work properly. I took it to 5-Star and told them to replace the ECM, but they ran a diagnosis and came up with an incorrect transmission harness rep...

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Service Rating:
2.2 stars
Quality of Work:
1 bars
Parts Availability:
3 bars
Price:
1 bars
Waiting Area:
3 bars
Shuttle or Loaner:
3 bars
Rip Off
by savy50uf on 01-16-09 (11:41AM)
Pros:
There are no Pros for their service
Cons:
Escalated prices on all parts and service

I called to find out how much a new battery for my cadillac CTS 03 would be and how much it would be to install it and I was quoted $320.  I asked how much for the battery and I was told $130, so that would make the installation for the battery $190?  Seems a little high.  So I called back and as...

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