







I had my first experience trying to buy a car on my own and after my trip to Five Star I may never buy a car again. I was almost instantly pulled off the lot after barely even looking at a car. I told the salesman I was intending to trade in my current car so he asked for my keys so they could ch...






They push test drives. We waited for what seems like hours in the salesman's office while he and the F & I guy tried to screw us around. We walked out.
Sales guy constantly talked about gibberish. Lied constantly about Avalanche values going up. Told us that Avalanche doesn't make power runnin...






I had my vehicle diagnosed at another facility, but they said that the repair was a dealer-only spec as the ECM had to be installed and "flashed" to work properly. I took it to 5-Star and told them to replace the ECM, but they ran a diagnosis and came up with an incorrect transmission harness rep...






I called to find out how much a new battery for my cadillac CTS 03 would be and how much it would be to install it and I was quoted $320. I asked how much for the battery and I was told $130, so that would make the installation for the battery $190? Seems a little high. So I called back and as...