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Nalley Lexus Smyrna Service Reviews

  • 2750 Cobb Pkwy SE
  • Smyrna, GA 30080 (map)
  • (866) 617-1643
  • Chat with Dealer
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Service Rating service review By harlem2 on 08/30/14 05:30:01 AM PDT
Recommend this dealer? Yes

Jeff J. is my personal service adviser. I receive top quality service each time I get my car serviced for my scheduled maintenance. I leave with a smile and personally know my car is in good shape.
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Dealer Response

Thank you for letting me know that you have come to trust Jeff for your service needs. Please do not hesitate to let him know if you have concerns between visits. Thank you, Chris Dastou General Manager

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Service Rating Routine Maintenance By kabussey on 08/18/14 05:25:46 PM PDT
Recommend this dealer? Yes

Even though I have been serviced by different members of the Nalley Lexus team, I will say that they all were very professional, friendly, knowledgeable, and eager to answer every question I posed.
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Service Rating Excellent service from Jennifer and Nalley Lexus By helenprieto on 06/27/14 10:35:16 AM PDT
Recommend this dealer? Yes

Jennifer is the service advisor for both my husband RX350 and My IS250C. She is always pleasant, helpful and accessible. She is one of the reasons we would never do business with any other dealer.
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Dealer Response

Thank you for writing to me about how helpful Jennifer is to the care and maintenance of your family's vehicles. I am glad that she has earned your trust and hope you will let us know how we can continue to be of assistance. Thank you, Bill Waibel General Man... Read more

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Service Rating Terrific Experience By boondoggle54 on 05/08/14 07:41:57 PM PDT
Recommend this dealer? Yes

My recent visit to Nalley for my 80,000 mile check up on my RX350 was a great experience! My service rep, Chris W., and his team have done an excellent job in maintaining my car. Chris is always VERY pleasant, accessible, honest, thorough and dependable. I HIGHLY recommend this Nalley service team. ...
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Dealer Response

Thank you for trusting the Nalley Lexus Galleria team with your RX350. I am glad to hear that Chris answered your questions honestly and continued to provide the kind of service we pride ourselves on. Thank you, Bill Waibel General Manager

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Service Rating The "LEXUS" Experience By tigereyesc on 04/16/14 03:40:37 PM PDT
Recommend this dealer? Yes

Chris and the service team have never ceased to amaze me at their focus on providing exceptional and conscientious service.....truly enhancing the pleasure of owning and driving such a quality product. Though "This ain't my first rodeo",based on years of driving high end automobiles, "this may be my...
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Dealer Response

I am glad to hear that we have won your trust. I am proud of Chris and the rest of my team for being able to provide the kind of service that makes you and all Nalley Lexus Smyrna guests enjoy the Lexus driving experience. Thank you, Bill Waibel General Manag... Read more

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