OUTSTANDING SERVICE FROM BEGINNING TO END!!! I went into Ed Voyles Kia off Cobb Parkway simply to look color options for the Optima. I wasn't planning to purchase for 1-2 months. However, from the point of contact with my salesman, A.B. Chad, I knew I was in the best hands. With the help of the sales manager, Ty, it became the right time. The difference in A.B. Chad's genuine care as a salesman made you forget he was a salesman and he quickly became a friend instead. He listened, gave advice, and went out of his way to get me in the car I had my eye on with NO PRESSURE. Even after the paperwork was signed and the deal was closed, A.B. returned on his off day to fully explain all of the features the vehicle offered, and he made sure I had a clear understanding of how to operate all of my new gadgets. Getting rid of my V8 Explorer was not something I considered a trade-in option in this economy. However, Ty worked with me with a honest approach and low-pressure presentation making me comfortable to look at the options they could offer. Andy made the paperwork a breeze and thoroughly addressed all of our questions. A.B. Chad, Ty and Andy and the entire Ed Voyles team has certainly earned my business in the future as well as friends and family I will be referring. Thank you all for a great experience...and my awesome car!!!
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