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Rick Case Hyundai Roswell Service Reviews

  • 11446 Alpharetta Hwy
  • Roswell, GA 30076 (map)
  • (855) 837-0688
  • Chat with Dealer
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Service Rating Unprofessional Service By ironail on 10/21/13 06:33:15 PM PDT
Recommend this dealer? No

I went for a simple oil change and got asked out on a boat with the "service manger" then followed up by being asked to have dinner. I was floored and can't say strongly enough that this dealership needs desparetly to train its personell to respect all customers with the greatest amount of professio...
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Dealer Response

Thank you for sharing your experience with us. We appreciate your time and effort in providing feedback.

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Service Rating Great Service By jmn89 on 08/05/13 09:12:27 AM PDT
Recommend this dealer? Yes

I went to get my 2012 Hyundai Elantra fixed and I received great service. The dealership was very helpful and always kept me informed. Megan definitely was diligent in helping me when it came to getting my car fixed. She kept me updated on the status the whole time I was waiting. Tora also was a big...
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Dealer Response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai of Roswell. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our... Read more

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Service Rating KUDOS By rpinhas007 on 05/09/13 01:10:00 PM PDT
Recommend this dealer? Yes

Dear Rick Case & Associates: This letter is meant to serve as a commendation of the excellent customer service I received lately in your service dept. I had an issue with my 2012 Elantra that needed immediate attention. I called the 800 number, as I was stranded, and was advised that my car would b...
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Dealer Response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai of Roswell. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service By cwilli2 on 01/22/12 08:47:56 AM PST
Recommend this dealer? Yes

I have been dealing with Rick Case service for years to the point when I walk in they know me by name. I do my maintenance on my vehicles and when you do that they acknowledge you for doing so. I have never had a bad experience with the service department with Rick Case and I have been a loyal custo...
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Dealer Response

Thank you for sharing your experience on your recent visit to Rick Case Hyundai of Roswell. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our... Read more

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Service Rating Waste of time By sailormn on 10/28/09 12:00:00 AM PDT
Recommend this dealer? No

I took my 07 Azera there several times to have work done over the course of the past year and a half. The service staff were very friendly, but I have to say it is a complete waste of time. It took three visits for them to figure out what was wrong with my ABS (each time I went they said they fixed ...
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