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Dealer Sales Reviews

Sales Rating:

easy one

Written by eddie108 on 01/07/13 07:54:55 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought new car last week and for me Nalley Toyota was easiest to deal with. Before I went there I visited 4 other dealership that had really good reviews ,4.4 to 4.8 compare to Nalleys 3.3 rating, but in my opinion that doesn't mean a lot. After hours of price negotiations at other dealerships I agreed on a price couple of times but as son as I started paperwork they would bring up something that increased price. That wasn't case with Nalley Toyota, I contacted them by email and we agreed on price when I came that was price I payed no dollar more or less. There was no pressuring or pushing into buying some other additional things, pretty much all was straight forward ,open without any deception or any of those lies that you hear just to get you to sit down and sign and then you're hit with additional cost. I stayed around two hours to finalize everything and drove home my new car. For me when it came to buying and negotiating the price Nalley Toyota were by far easiest compare to Marietta ,Cobb County and World Toyota where I went first.In my case as a first time buyer whole process was frustrating and I almost gave up on buying a new car with amount of deception and lies and all kinds of tactics thrown at you just to buy car at price that they want you to pay and not listening or hearing what you are prepare to settle for. As for service I will see in the future when it comes to oil changes and repairs if I am treated well I will have highest grade for them if not of course I wont hold back because I had great buying experience, I will rate them low.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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