They were friendly throughout the process, of course. During the test drive I mentioned in passing that I would like to look at extended warranty options. Once all was agreed upon and I sat in the finance office, I found that amongst the papers they stacked up for me to sign was said warranty agr...
I've had my Matrix for two years now and have used their service exclusively. For the most part I can't really complain. The wait for most jobs seems average based on other cars I've owned. With an appointment it will sometimes be better (had an oil change, tire rotation and balance, brake checko...
