Landmark Dodge Chrysler Jeep Ram
Customer Reviews of Landmark Dodge Chrysler Jeep Ram
Buyer beware
byon 03/04/2024
want to share my recent experience, I bought a 2017 ram 1500 rebel about a month ago less than 2 days having it the engine light came on engine misfire multiple cylinders had a mechanic check found clogged air filter that’s after salesman stating that all cars gets a inspection and spark plugs were loose and only 5 out of 16 spark plugs were gapped right I had new spark plugs put in and all were gapped 2 days later light came on again .i had landmatk tow truck to their shop the following Monday I went down and spoke to the service manager of service department he told me they changed rebuilt engine , new computer in truck , new wiring harness , ignition coils and the spark plugs and gave me records of all repairs and said the truck should of never been sold having all these problems but dealership still sold it to me knowing the problems so I traded it in bc I needed a vehicle bc we traded our equinox in on it and it was sold I got a 2020 ram 1500 on sheet where they give you for price you sign to acknowledging the deal it was stated I wanted the tonneau cover,hard rock wheels and tires they agreed I got other truck but it turns out it was a different lug pattern they said I couldn’t have wheels but agreement said hard rock wheels and tires they finally agreed. It took a full week to get done. They put a leveling kit on front shocks so the wheels and tires could be put on they used csp upliftters in Buford. The wheels they put on are fuel not the hard rock wheels we agreed on the tires were right but the company landmark hired blew out driver side shock oil was everywhere on my driveway the next morning I looked. I talked to the guy at csp upliftters he stated to me he would look at it but it was a used truck less than 4 yrs old with only 28000 miles shocks don’t blow out in my opinion they did it. But why would I let them try to fix if they couldn’t do right the first time he also told me he didn’t get truck til Monday the dealership had since Tuesday night before that Monday it was scheduled the weds also he said dealership told him it was a 2017 truck 5 lug it’s a 2020 6 lug that’s why it took a week but salesman lied told me a part came in damaged so the salesman lied. To top it off when I bought the second truck my bank write check amount a little over bc we kept going back and forth on price the dealership hasn’t sent me the difference back in a check as promised I call try to speak to pan Holloway no answer I left message. So buyer beware I’m not trying to get back or anything like that m telling my personal experience whoever reads this can come to their own conclusions. Also for car buyers buying a car anywhere. 1). Always get a out the door price car dealers want you set on a payment amount by that they add percentage to your car loan if you finance through them never give your social security number til you get a out the door price it’s best to get pre approved for car loan before you go there 2) never pay the document fee it’s a rip off move they charge 799 negotiate it to a 100 or 200 3) on trade in s get a cash price for vehicle goto car max or another price appraisal site know what your trade is worth 4) at closing don’t buy their extended warranty they price gouge you they money off warranty’s they try to talk you into buying buy from a warranty company yourself 5) if they owe you something on your car like add on s like wheels,tires, sunroofs etc. don’t take your car home after buying let them the work first if it’s up to your standards then take it.5) never put cash down they can manipulate numbers to where with financing you’ll be just giving it away. Keep your cash and add it to your payment every month extra goes to the principal of the loan. If you have been wrong I suggest reporting to the federal trade commission they have a online form to report
Buyer beware
byon 03/04/2024
want to share my recent experience, I bought a 2017 ram 1500 rebel about a month ago less than 2 days having it the engine light came on engine misfire multiple cylinders had a mechanic check found clogged air filter that’s after salesman stating that all cars gets a inspection and spark plugs were loose and only 5 out of 16 spark plugs were gapped right I had new spark plugs put in and all were gapped 2 days later light came on again .i had landmatk tow truck to their shop the following Monday I went down and spoke to the service manager of service department he told me they changed rebuilt engine , new computer in truck , new wiring harness , ignition coils and the spark plugs and gave me records of all repairs and said the truck should of never been sold having all these problems but dealership still sold it to me knowing the problems so I traded it in bc I needed a vehicle bc we traded our equinox in on it and it was sold I got a 2020 ram 1500 on sheet where they give you for price you sign to acknowledging the deal it was stated I wanted the tonneau cover,hard rock wheels and tires they agreed I got other truck but it turns out it was a different lug pattern they said I couldn’t have wheels but agreement said hard rock wheels and tires they finally agreed. It took a full week to get done. They put a leveling kit on front shocks so the wheels and tires could be put on they used csp upliftters in Buford. The wheels they put on are fuel not the hard rock wheels we agreed on the tires were right but the company landmark hired blew out driver side shock oil was everywhere on my driveway the next morning I looked. I talked to the guy at csp upliftters he stated to me he would look at it but it was a used truck less than 4 yrs old with only 28000 miles shocks don’t blow out in my opinion they did it. But why would I let them try to fix if they couldn’t do right the first time he also told me he didn’t get truck til Monday the dealership had since Tuesday night before that Monday it was scheduled the weds also he said dealership told him it was a 2017 truck 5 lug it’s a 2020 6 lug that’s why it took a week but salesman lied told me a part came in damaged so the salesman lied. To top it off when I bought the second truck my bank write check amount a little over bc we kept going back and forth on price the dealership hasn’t sent me the difference back in a check as promised I call try to speak to pan Holloway no answer I left message. So buyer beware I’m not trying to get back or anything like that m telling my personal experience whoever reads this can come to their own conclusions. Also for car buyers buying a car anywhere. 1). Always get a out the door price car dealers want you set on a payment amount by that they add percentage to your car loan if you finance through them never give your social security number til you get a out the door price it’s best to get pre approved for car loan before you go there 2) never pay the document fee it’s a rip off move they charge 799 negotiate it to a 100 or 200 3) on trade in s get a cash price for vehicle goto car max or another price appraisal site know what your trade is worth 4) at closing don’t buy their extended warranty they price gouge you they money off warranty’s they try to talk you into buying buy from a warranty company yourself 5) if they owe you something on your car like add on s like wheels,tires, sunroofs etc. don’t take your car home after buying let them the work first if it’s up to your standards then take it.5) never put cash down they can manipulate numbers to where with financing you’ll be just giving it away. Keep your cash and add it to your payment every month extra goes to the principal of the loan. If you have been wrong I suggest reporting to the federal trade commission they have a online form to report
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
An Appointment w/Great Service
byon 01/23/2023
It is great that there is an appointment system in place. I used to have to wait for hours. Now, it’s no more than an hour.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great, fast service!
byon 01/19/2023
Aldijana Dedic took great care of me and got my vehicle repaired faster than the initial estimates. She communicated issues and chased down my Mopar warranty without me having to do anything.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Great Salesman!
byon 01/04/2017
There was no sales pressure. Christopher Johnson listened to my needs and wants and came up with the best car deal. CJ was polite and very Professional! I would use his help to buy again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Land Mark Dodge
byon 10/28/2016
I did like the service with the new car. I was in and out within a reasonable time. Mr. Kerry the one that sold me the cars was excellent. He presented everything well and stuck with me through out all, even after he sold them to me. The one thing that bothers me is the time that it takes to complete the process of trading. I've had to pay two more payments and we had planned on going by what was quoted for pay off. The wait time is a bit long. With today's technology it should be a shorter wait time as far as payoffs....not two days but seven should be enough. That is why I had the buying process rated low. I am retired Military and really appreciated the professionalism of the Salesman Mr. Kerry. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 08/19/2016
Landmark Dodge had a huge selection of vehicles, in all trims, on site to view. Also, the sales team was excellent and the service was quick easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience quality people
byon 07/20/2016
The dealership was welcoming. The salesman Willie made me feel like family, he went above and beyond his duties to please me!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Review
byon 07/18/2016
Sales man is awesome Lamin Ceesay. Worked with him for the last four years and will continue to work with him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Plain Truth Ruth likes
byon 06/23/2016
Russ Thomas was very helpful and knowledgeable. I might not have bought had it not been for his expertise. Plain Truth Ruth likes a lot.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My First Great Experience Getting a New Car
byon 04/08/2016
Fast friendly and courteous. Being my credit was not the best (not the worse either) I was treated with respect. Made me confident that I can do it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New car
byon 04/06/2016
My sales person George Thomas was very helpful, patience, and worked diligently. He stayed with me the whole time to make it happen!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
calvinelder
byon 04/05/2016
Charlie McCall was outstanding to work with, he is awesome! He help us find the vechile that we was looking for with all the handicapped features.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Survey For Landmark Dodge
byon 04/01/2016
I enjoyed the overall professionalism and promptness of the business. My salesperson Jeff Brown was very professional, punctual, and made sure I left a satisfied costumer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great!
byon 04/01/2016
My experience was fast and easy!! The smoothest process I've ever had in car buying! From the receptionist all the way down to the car detail was great. DON did an excellent job and so did the rest of the staff. I am very pleased!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Customer Service!
byon 03/19/2016
The entire process was seamless. I was able to rent a car on the spot and make it to work on time. Reggie called me when my car was ready. To my surprise not only was my seatbelt repaired but the ignition switch (recall) was done as well. This entire experience was pleasant. I will definitely recommend Landmark Jeep to my friends!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience!
byon 03/14/2016
Our salesperson was awesome. Very nice young man. Darius! Seemed to be very honest and genuine. Also Yousef (not sure of spelling) in finance was great. My son and I enjoyed the experience and would purchase there again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
byon 03/11/2016
The friendliness of the staff, there were so many vehicles to choose from it was like building what you wanted but already in stock.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Check engine light on
byon 03/10/2016
The customer care that I received from Brandy was excellent. Each time I come in, she is always professional, and she does everything within her power to make sure that my car needs are met. I told a friend that I needed to have my car serviced. She recommended Landmark and told me to ask for Brandy. I told her that's my dealership and that Brandy is my service technician. When your car isn't performing as it should, it's always good to have a knowledgeable, caring, professional service person, and I have found that in Brandy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Jeff Brown is the BEST!!!
byon 03/09/2016
Love, love, love my Salesman Jeff Brown! Very professional...made the impossible, possible!! Greatly appreciate his knowledge and determination to make my deal happen! Definitely referring customers to Jeff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Landmark Repair Experience
byon 03/07/2016
Brandy was wonderful to work with. She worked with us from the beginning to the end to make the repair experience as easy as possible. She took care to work with us up front to make sure we understood the process and worked to make everything happen as smoothly as possible. She kept us apprised of what was happening and where we stood in the process. She was a pleasure to work with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Country Girl
byon 03/06/2016
Mr Sean Goodwin was very pleasant to work with. He was patient and not pushy at all. Had a great experience at Landmark! Loving my Jeep Patriot!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments