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Nalley Kia Sales Reviews

  • 7849 Mall Pkwy
  • Lithonia, GA 30038 (map)
  • (888) 378-9052
  • Chat with Dealer
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Sales Rating Nalley Kia sold me a lemon Written by ashleymk on 08/12/14 11:19:19 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a used 2006 Nissan Xterra from them. The sales rep, John, tells me the car is perfect mechanical condition and never been smoked in. Both lies. Needed new transmission and radiator. The general manager said he would get all the repairs handled. Now when trying to get the repairs scheduled, I ...
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Dealer Response

Ashley, Thank you for writing about your purchase from us. Customer service is very important to us and I am sorry that we have fallen short of your expectations. When I returned your call the day I received your message about you mechanic friend's appraisal ... Read more

All Comments (1)
Sales Rating Professionalism and Services Above Reproach Written by kgc1 on 08/10/14 04:46:07 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I wasn't in the market for a car for a few months but they had a deal I could not pass up on a 2014 Optima SXL! I worked with Marniqua, a young associate though only there a few months was exceptional! Still working through somethings she made the experience easy. Chris and Justin were also great an...
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Dealer Response

I am happy that Marniqua was able to help you find a vehicle you are so happy with and that the finance team was able to exceed your expectations for financing. If you have additional questions hat we can help answer, please reach out to us. Best, Farouk Fou... Read more

All Comments (2)
Sales Rating Most outstanding car buying experience Written by SharonSJ11 on 05/29/14 02:26:21 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased my car from Nalley Kia two weeks ago, and have already begun to share my experience with friends and recommend them to this dealership. I found the level of professionalism, expertise, efficiency and caring to be truly exceptional. The customer service was excellent, from the sales manag...
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Dealer Response

Sharon, I am glad that you were able to find what you were looking for by working with Juwan. Please let us know when we can work with you again and if you have any concerns about your vehicle. Best, Farouk Fouad, Jr. General Manager

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Sales Rating They know how to make it work for you! Written by Akeia on 04/28/14 03:13:25 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I worked with Marcus and Justin.. They made the entire experience enjoyable, especially considering my credit situation. The entire process took a few days, but I did walk out of there with a car I love and with payments close to what I had in mind. Thank you guys!! I owe you a home-cooked meal, l...
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Dealer Response

Akeia, I am glad to hear that Marcus and Justin were able to work with you to find a car you love in the budget you needed. And, we'll always take a home-cooked meal! Thanks! Farouk Fouad, Jr. General Manager

All Comments (1)
Sales Rating Great Customer Service Written by mommaknowsbest on 03/25/14 11:11:03 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Reggie and Justin were Awesome! They made the process very simple and painless! If you are looking for a Car and Great service. Go visit these guys!
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