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AutoNation Honda Thornton Road Service Reviews

  • 1979 Thornton Rd
  • Lithia Springs, GA 30122 (map)
  • (866) 991-7638
  • Chat with Dealer
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Service Rating Worst service department ever experienced By avoncannon on 12/02/14 06:54:17 PM PST
Recommend this dealer? No

By far the worst service department I have ever been to. Sadly this is the nearest Honda dealership to me even though it is almost an hour from my house. Because of the distance I have been stuck using them for my factory servicing. I have brought my odyssey there three times and had horrible experi...
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Service Rating worst service ever By billvan1 on 09/14/14 02:36:26 PM PDT
Recommend this dealer? No

When my daughter moved to Atlanta for school I needed to find a new Honda dealer for service. I called Autonation and told them we had an 06 Honda Civic and all service has been performed by Honda in Savannah. We made an appointment asking for oil change, tire rotation, multipoint vehicle inspection...
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Service Rating Auto Nation Honda Rocks! By Coupebaby on 06/08/14 08:13:58 AM PDT
Recommend this dealer? Yes

This is my second Honda and every single time I've had an issue with my car this dealership has resolved the issue with great customer service, in a timely manner, and at a reasonable cost, if it wasn't covered under warranty; not that I've had many issues...it's a Honda!!!
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Service Rating Had to drive 45 minutes out of the way 3 times because they are unorganized By hondalover28 on 05/30/13 10:21:26 AM PDT
Recommend this dealer? No

First time they said truck was ready-get there and they CANT FIND THE TRUCK. Second time they said truck was ready-get there and the technician locked our keys in their toolbox. Third time-truck is finally ready but they had it for 2 full weeks!!!!!!!!!!!!!!!!! Worst experience ever. Very unprofessi...
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Service Rating Missing part By corvette77 on 12/13/12 04:06:58 PM PST
Recommend this dealer? No

A couple of days after work was performed on my car, I noticed the inner ring of my hubcap was missing. I complained to the managment about it - nothing. I wrote a letter to the manager - nothing.
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