Cobb County Toyota Scion Service Reviews

Dishonest and Rude Service Department

by kdykes on 01-31-08 (11:46AM)

Pros:

None

Cons:

Rude, Dishonest, Inability/Unwillingnessto accurately diagnose problems, Refusal to Do Warranty Work

NEVER GO TO THIS DEALERSHIP. I recently had some problems with the transmission on my 2001 Rav4. I had the transmission rebuilt at an outside shop. The shop that repaired the transmission said that their tech department told them that there was some sort of problem with the car's computer and the...

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Missing Mud Flap

by geque75 on 11-26-07 (11:07AM)

Pros:

Excellent sales team

Cons:

So-so customer service after the sale

I purchased my Toyota Tacoma from Cobb County in September.  The internet department was excellent and the deal went very smooth.  When I got home, I realized that the front left mud flap was missing and called my salesman.  The salesman had the service manager promply return my call.  They 'orde...

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Quick Sale - mediocre performance

by estump124 on 09-15-07 (07:21PM)

Pros:

Satisfied with the car - could have purchased from another dealer

Cons:

See review- did not deliver what we paid for.

We bought a 2006 Scion and in spite of being sold accessories - the armrest that we paid for never arrived - we were told that it is nol longer stocked.  No idea if we have been refunded the cost.

Pretty much as soon as the sale was done, we were forgotten.  No followup, no loaner,  Would not ...

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