Carriage Kia Sales Reviews Dealerships
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Carriage Kia Sales Reviews

  • 2815 Browns Bridge Rd
  • Gainesville, GA 30504 (map)
  • (888) 485-6151
  • Chat with Dealer
  • Awarded in 2015
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Sales Reviews

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Sales Rating Another Steer Clear Warning Written by exhaustedinga on 07/25/15 06:03:42 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Seems like most of the reviews here are glowing but afraid we had the same experience as the other "steer clear" customer. We were pressured from the minute we walked in the door, to the point that my wife was almost in tears. We spent over two hours there and and could not get them to give us the...
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Dealer Response

I'm reaching out to you from the executive management team here at Carriage Automotive Group and I am very upset after reading your review. This is not the way that our staff is trained or our processes are crafted to handle customers. Customer service and tra... Read more

All Comments (1)
Sales Rating Steer clear! Written by BraveDawg on 02/25/15 05:04:55 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Pressured from the time we walked in and salesman was trying to get info to run a credit check before we even looked at a vehicle. Told them several times we were in no hurry and just wanted to see/drive a new Sedona. Kept making us wait and just didn't want to let us leave without buying. I'll neve...
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Dealer Response

Hello, We sincerely apologize for your recent experience with our sales department, and would like to learn more about the situation, in order to address your individual concerns. Please know that we take customer satisfaction very seriously here at Carriage... Read more

All Comments (1)
Sales Rating Best Customer Service Bar None Written by cracken08 on 11/11/14 02:23:14 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We'd been looking for a new vehicle and decided to stop in at Carriage. Everyone there, were simply amazing and helpful. Raja was outstanding with his knowledge and in the end, was just as excited as my wife was when the sale was complete. We'd recommend Carriage to anyone looking for a new vehicle....
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Sales Rating Great experience!! Written by RevChris on 11/11/14 12:55:15 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently visited Carriage Kia and had a great experience. I traded in a vehicle and bought a new one. My salesman was awesome. Everyone there wanted to make sure we were comfortable while we waited. They gave me a deal that I thought was fair in every aspect while also keeping the things I thought...
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Sales Rating first new car in 11 years Written by moore1016 on 10/09/14 09:32:37 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have always been a Chevrolet driver, but when my 2003 Trailblazer decided to quit on my after 11 years, I thought I'd try something new. After church on Sunday we went just to look around and went to Carriage. The sales staff was very knowledgeable and helped me right away. Both Eddie and Roger fo...
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