Carriage Kia Sales Reviews
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Carriage Kia Sales Reviews

  • 2815 Browns Bridge Rd
  • Gainesville, GA 30504 (map)
  • (888) 485-6151
  • Chat with Dealer
  • Awarded in 2015

Sales Reviews

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Sales Rating False Advertising Written by fainfamily on 12/08/15 11:42:38 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

2003 Mazda B3000pick up truck was advertised on this dealers website for 4+ days at a price of $4207and we called them to see if vehicle was still available. We were told it was. When we arrived, we were told the price listed was an error and that it should be around $6800! Quite a jump!. After ...
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Sales Rating First new car purchase Written by Optima_Guy on 08/31/15 07:35:21 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have been involved in purchasing cars before, but this was the first time doing it for myself. I was a bit nervous but still hoped for a good experience. I had initially considered a Nissan Altima but eventually turned my attention back to Kia Optima, which was my first choice. Carriage was the fi...
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Dealer Response

Thank you so much for your kind word! We really appreciate you taking the time to share your car buying experience with us! We are pleased to hear that you feel our facility and staff are top notch! We take pride in having a friendly and accomodating staff! Ag... Read more

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Sales Rating DISAPPOINTED!! Written by FamilyFirst_1 on 08/24/15 08:29:36 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I inquired on a USED Kia from this dealership. I was actually in the parking lot of another KIA dealer when Carriage Kia called me. I left that dealership with my children (which was my first mistake) and drove 1/2 hour to this other Kia dealer. The salesman stated that they have the Kia that I was ...
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Dealer Response

Hello, We sincerely apologize for your recent experience with us and want you to know that your situation is currently being reviewed by our Executive Management team. Customer satisfaction and loyalty is certainly a top priority for our establishment, as is... Read more

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Sales Rating Another Steer Clear Warning Written by exhaustedinga on 07/25/15 06:03:42 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Seems like most of the reviews here are glowing but afraid we had the same experience as the other "steer clear" customer. We were pressured from the minute we walked in the door, to the point that my wife was almost in tears. We spent over two hours there and and could not get them to give us the...
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Dealer Response

I'm reaching out to you from the executive management team here at Carriage Automotive Group and I am very upset after reading your review. This is not the way that our staff is trained or our processes are crafted to handle customers. Customer service and tra... Read more

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Sales Rating Steer clear! Written by BraveDawg on 02/25/15 05:04:55 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Pressured from the time we walked in and salesman was trying to get info to run a credit check before we even looked at a vehicle. Told them several times we were in no hurry and just wanted to see/drive a new Sedona. Kept making us wait and just didn't want to let us leave without buying. I'll neve...
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Dealer Response

Hello, We sincerely apologize for your recent experience with our sales department, and would like to learn more about the situation, in order to address your individual concerns. Please know that we take customer satisfaction very seriously here at Carriage... Read more

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