United BMW of Gwinnett Place Service Reviews
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United BMW of Gwinnett Place Service Reviews

  • 3264 Commerce Ave
  • Duluth, GA 30096 (map)
  • Chat with Dealer

Service Reviews

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Service Rating very poor service experiences By cwe6279 on 05/04/15 11:37:33 AM PDT
Recommend this dealer? No

I honestly don't know who is more to blame for what I experienced BMW manufacturing or the Dealer. I had many quality issues with the car but I'll limit this to the service. First, I took the car in due to high battery drain warnings which only began in Year 5 of owning it (2014). I had already h...
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Dealer Response

Hello, We would like to extend our personal regrets regarding your experience with our Service Department and assure you that we take your feedback seriously. Our Service Manager, Michael Militello, would appreciate the chance to speak with you, apologize, ... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Dismal Service By spwillia on 04/29/14 12:31:59 PM PDT
Recommend this dealer? No

This is not the place to have your car repaired. I love my BMW's, I own two. These guys can't fix anything, and they will waste huge amounts of your time proving it. Take you car somewhere else, and I would suggest buying from someone else too.
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Service Rating Oil Leak Rip-Off By dmartin235 on 02/22/14 03:45:38 PM PST
Recommend this dealer? No

I have a 2009 X5 BMW 4.8is I bought 2 years ago. Every since I have brought the vehicle in the United BMW it has constantly had problems. I brought it in for an oil leak and I paid over 6k. Driving it less than 500 miles I noticed smoke coming out of the tailpipe. I take it back in and now they are ...
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Service Rating Dealership damaged my car and charged me to repair their mistakes By car_man41 on 02/05/11 01:22:07 PM PST
Recommend this dealer? No

I was a loyal customer of United BMW for 6years!!! I ordered my 2004 530i from a sales woman that was professional and excellent at her job. I also purchased the extended Warranty for maintenance and bumper to bumper to extend everything 7yrs or 100,000 miles for a little over $4000.00. For the fi...
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Service Rating Faulty Repairs/ Poor Service By kappa70 on 01/11/10 12:00:00 AM PST
Recommend this dealer? No

My vehicle was just in United BMW of Gwinnett on 12/2/09 having an alternator replaced. After United of Gwinnett changed the oil and replaced the alternator, I drove my car around the Metro area without any problems. However, I drove to Charleston SC for the Holidays and the alternator, check engi...
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