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Rick Hendrick Chevrolet

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Customer Reviews of Rick Hendrick Chevrolet

4.9
Overall Rating
4.85 out of 5 stars(644)
Recommend: Yes (117) No (6)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great customer service!!

by Cosmic on 04/06/2024

I stopped by Rick Hendrick Chevrolet in Duluth today and spoke to Sales person named Kareef. I didn't have an appointment and didn't have much time, but he was willing to answer all of my questions and will definitely be contacting him once I'm ready to purchase!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

644 Reviews
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4 out of 5 starssales Rating

Alexandre sales help

by Redfish on 04/12/2024

Alex and Jaider worked with me to help pick a new Truck that had a the items I had on my list. I was replaceing a 2007 truck with 264000 miles. Both took time to set in my new truck and go over all the controls and buttons. They did a VERY good job making sure I understood all. Also if any questions come to feel free to call any time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

The Best Adviser!

by Lisa on 04/08/2024

Don Petersen is the best adviser I’ve had him as my advisor for 5 plus yrs. Don is helpful patient and so kind.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil Change

by Mr. Dalton on 04/07/2024

I was taking care of by Rashad. He answered all my questions and kept me updated to any changes or concerns that I might have had. Waiting area was clean and comfortable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great customer service!!

by Cosmic on 04/06/2024

I stopped by Rick Hendrick Chevrolet in Duluth today and spoke to Sales person named Kareef. I didn't have an appointment and didn't have much time, but he was willing to answer all of my questions and will definitely be contacting him once I'm ready to purchase!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Satisfied sale experience

by Joseph RR on 04/03/2024

Was greeted by Miguel Guerrero at Rick Hendrick Chevrolet Duluth. He showed me around the vehicle that I was interested in and answered my questions thoroughly. He suggested that I take the vehicle for a test drive. Durning the time he did not pressuring me into purchasing, but gave me the time to decide. The facility was very clean and well organized. The staff was very friendly and willing to answer any and all questions that I had. All this led to a positive decision on my part to purchase from Miguel Guerrero. Would highly recommend paying Miguel a visit if your in the market for a new Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Texas

by Texas on 04/01/2024

Easy to deal with bought over the phone never saw the car, but it was exactly as described. They even deliver to your doorstep, no issues price g was good also. Miguel was Great and made the process easy. Paperwork was easy also electronic signatures and just fedex you the docs to sign. Highly recommend this Dealership good pricing and Great service! Texas!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Got my new car

by Coleman McNair on 03/25/2024

Michael Bueno was a big help and I’m glad he was able to help me get into my new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Dondray was the best!

by Rayketta McCurtis on 03/11/2024

This was my first experience with purchasing a car and DONDRAY WILLIAMS WAS THE BEST!!! He was very patient and transparent with me during the process and maintained professional during my visit. If I ever had to purchase another vehicle I would only want to purchase from him at the same dealership. He explained the process very well and made sure that I was able to get what I wanted within my budget range. I traded in my 2011 Chevy Cruze and upgraded to a 2021 Jeep Compass which I love so much. He continuously made me feel comfortable during the process as I always get anxious with making large purchases. The other team members were great as well and explained the financing process and any documents prior to me signing. I would highly recommend Rick Hendricks Duluth and Dondray Williams.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Ricardo Anthony is the best

by Ckiamonit on 02/26/2024

Great dealership to purchase your next vehicle. All personnel we’re extremely friendly and accommodating. Ricardo Anthony is your man if you are interested in buying a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Brandon Robinson is the absolute best!

by Z Howard on 02/18/2024

Brandon Robinson is the absolute best! He was very knowledgeable and accommodating to my schedule and needs. This was a seamless transaction from start to finish. I would definitely recommend Mr. Robinson and his team to others; and plan on utilizing his expertise for future purchases.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Silverado

by Bigguy on 02/16/2024

Dondray Williams was a pleasure to work with. My experience with him was great, I would recommend him to others. My overall experience with the dealership was decent at best. I personally do not enjoy any dealership because the buyer usually gets the short end of the stick. Excited for my new truck.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Corvette Purchase

by Gregory on 02/07/2024

Matthew Dupree at Rick Hendrich Chevrolet did an outstanding job of getting us our new Corvette. If you are looking for a new car, make sure you go talk to Matthew.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Silverado

by Denise Calloway on 02/01/2024

Jacob was great helping me look for a new truck, he was very knowledgeable and kind. I would recommend asking for him!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starsservice Rating

Amazing service

by Elise on 01/26/2024

Don is always great with communicating and always willing to answer any questions or concern I have. Love the customer service. Highly recommend don as an advisor!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Red Carpet Experience

by Kenneth H on 01/04/2024

I had a great buying experience at Rick Hendrick Chevrolet. Ricardo Anthony went the extra mile to ensure the experience was memorable. As an out of state buyer, Ricardo picked me up from the airport and arrived earlier than my arrival. First indication that I was important as a buyer. The entire experience from start to finish was top notch. 5 Stars to the Internet Department.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Car Buying Experience

by Cassandra J on 12/30/2023

My experience at Rick Hendrick Chevrolet was simply amazing. When I arrived, I was promptly greeted, and my salesman Ricardo Anthony arrived shortly thereafter. He provided me with a fair price and was a pleasure to do business with. This was the first time I purchased a car and actually enjoyed the experience. Thank you, Ricardo, and thank you Rick Hendrick Chevrolet, for an amazing experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

THE BEST SALES LADY TO EVER DO IT!!!

by Pandora on 12/10/2023

Zhaleesi Brownhue is the bomb.com. First and foremost her energy is everything. Her excitement and bubbly personality made me excited about my car purchase. I came in nervous and worried about not being approved. She continuously reassured me not to worry. And my God she truly made it happen. I was approved for a BRAND NEW car y’all when I thought I’d barely qualify for a certified used car. God is GOOD and Zhaleesi is GREAT! Y’all better get at her ASAP if you need a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

Dishonest dealer. Didn't tell you a new car was rented for 1 week.

by ds on 12/08/2023

We purchased a 2023 chevy traverse LT cloth from Timothy Peterson. We wanted a new car and we paid $39000 for it. It turned out the car has 300 miles on it already. We asked him why there was so many miles on it and he said it's because it was driven from one dealership to another. He didn't tell us that the car was rented for 1 week (for those people who had their car in service), which we found out in the paperwork after we got home, and he didn't show us the paperwork during purchasing. We asked him many times and he guarantee us it was a new car. Dishonest dealer. Wouldn't recommend to anyone, and would tell my experience to anyone who want to buy a car

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Ask for Ricardo Anthony!

by Totianna on 12/02/2023

My salesman Ricardo Anthony was very professional! He was patient and went above and beyond to provide me with the right car. I would highly recommend him to anyone car shopping for a new or used vehicle!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best Salesman!

by Kshaff on 11/28/2023

Miguel Guerrero is the best! Miguel is easy to work with, makes the car buying process enjoyable. No stress and no pushy sales tactics.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Alex is the best!

by Zach on 11/14/2023

Alex handled with purchase of my recent vehicle. He was great! He really cared to make sure all my priorities were taken care of. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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