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Rick Case Mazda Service Reviews

  • 2493 Pleasant Hill Rd
  • Duluth, GA 30096 (map)
  • (866) 982-4947
  • Chat with Dealer
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Service Rating Dealership service price beat Goodyear by 1/2 By oletoes on 02/26/14 12:56:51 PM PST
Recommend this dealer? Yes

I purchased my CX-9 from this dealership in 2012. I get it serviced there too. The prices are comparable or better than what I pay for service elsewhere. For example, Goodyear quoted me a price for brake service. I was at the dealership for an oil change and they mentioned the condition of my brakes...
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Dealer Response

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Ou... Read more

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Service Rating Ryan D. - Service Advisor Extraordinaire By jeremiah1967 on 06/13/13 01:47:51 PM PDT
Recommend this dealer? Yes

I would like to give a special mention to Ryan D. of Rick Case Mazda at 2493 Pleasant Hill Road, Duluth. Ryan provided superior customer service and service advice recently. I called in after my car broke down and requested an appointment. Ryan immediately placed me on the schedule that day as soon ...
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Dealer Response

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Ou... Read more

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Service Rating Courteous & Efficient By cutter61 on 06/06/13 07:17:23 AM PDT
Recommend this dealer? Yes

Mark P. did a nice job of getting me in as soon as I got there, explaining what my scheduled maintenance was, and helping get the right coupon for a discount. He communicated my issues with the parts department. The were quick with the service. The parts department had to order my parts, but offered...
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Dealer Response

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Ou... Read more

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Service Rating Great customer service! By kmyles2 on 05/20/13 09:09:55 AM PDT
Recommend this dealer? Yes

Mark P. was my service advisor and he was very helpful. My vehicle was serviced in a reasonable amount of time and the staff was very friendly. I highly recommend Rick Case Mazda!
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Dealer Response

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Ou... Read more

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Service Rating Quick and Easy By ms3will on 05/17/13 10:13:35 AM PDT
Recommend this dealer? Yes

The guys at Rick Case Mazda are always efficient and knowledgeable. I will be returning.
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Dealer Response

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Ou... Read more

All Comments (1)
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