Sales Rating
5
Excellent Service
Written by jwilli14 on 5/20/13 6:04:14 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Rick Case Kia
Kalesa was the primary person whom I worked with.
She responded to email I sent to a former employee whom I briefly spoke with during the christmas holidays.
She answered all my questions online and made sure I had the necessary paperwork prior to visiting.
Once the appointment was set she was promp...
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Dealer Response
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Kia. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend.
Sincere... Read more
Sales Rating
5
Great Car buying Experience!
Written by gsus4luv on 5/19/13 1:53:46 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Rick Case Kia
Our experience at Rick Case Kia was very pleasant.
I have to rate this as one of the best car buying experiences we had in a long time.
We were able to initiate our application and car preferences over the internet and the salesperson Kalesa contacted us promptly. She helped us with everything from ...
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Dealer Response
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Kia. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend.
Sincere... Read more
Sales Rating
5
Viktor R. at Rick Case Kia
Written by award2 on 5/13/13 5:48:14 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Rick Case Kia
Viktor made my experience at Rick Case Kia absolutely wonderful. He wasnt pushy and he really listened to what I wanted and made it happen! Also, Collin in Finance contributed to the success of the deal Viktor and I made. They both deserve 5 stars across the board and I would recommend them to any f...
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Dealer Response
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Kia. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend.
Sincere... Read more
Sales Rating
1
terrible customer care after signing
Written by rumbaut on 1/27/12 6:43:15 PM PST
Recommend this dealer?
No
Purchased a vehicle from this dealer? Yes
Rick Case Kia
Purchased car, pointed out blemish on dash . Told to bring it back the next day. Sent my daughter in , the dabbed paint on it to cover the area which had pealed. Told me I could bring it back if unhappy. 2 more trips (50 miles each way) they said they would not change the dash. Called KIA they deale...
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Sales Rating
5
Great Job
Written by gallen13 on 1/21/12 5:08:44 PM PST
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Rick Case Kia
I purchased my Kia Sportage from Reginald Scales.
He did a great job, never pushed the vehicle and let us take our time about making our decision.
When it comes time to buy another family car, we will be calling.
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Dealer Response
Thank you for sharing your experience on your recent visit to Rick Case Hyundai Kia. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend.
Sincere... Read more
