Audi Gwinnett Sales Reviews
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Audi Gwinnett Sales Reviews

  • 3180 Satellite Blvd
  • Duluth, GA 30096 (map)
  • (866) 256-5292
  • Chat with Dealer

Sales Reviews

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Sales Rating Timothy Goodale - Audi Gwinnett Written by bgaudi on 08/06/15 07:14:22 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Tim has been one of the best representatives of Audi I've had the pleasure to do business with. Tim is very knowledgeable about all the specific technological features in the Audi S4 and because of that I feel as informed. Although my vehicle was purchased from Audi Atlanta, I feel confident with th...
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Dealer Response

Thank you for sharing your experience on your recent visit to Audi Gwinnett. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to Audi Gwinnett part of the Rick Case Automotive family! Our Custo... Read more

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Sales Rating After purchase service extremely poor Written by stevec9 on 01/27/15 02:47:11 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I flew to Atlanta to purchase a Q5 from another dealership and when the vehicle was not as described I located another online at Audi Gwinnett. This had to be the simplest sale they have ever made as I paid cash for my used Q5. The after purchase Customer Service has been absolutely horrible!!!! Fir...
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Dealer Response

Thank you for sharing your experience. We appreciate your time and effort in providing feedback.

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Sales Rating Fantastic Experience Written by Paul_Perot on 11/02/14 08:14:53 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Recently, I purchased an Audi A3 convertible for my wife from Rick Case Audi in Gwinnett. Our Sales Specialist was Lauren Whitcraft. Notice I said Specialist, this young lady was probably the most knowledgeable person I have run across in my 40+ years of buys cars. There were very few questions w...
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Dealer Response

Thank you for sharing your experience on your recent visit to Audi Gwinnett. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, D... Read more

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Sales Rating Audi Gwinnett = Nightmare Written by leonoragrant on 09/25/14 02:33:56 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

8/17 bought 2014 Q5 from Audi G. Temporary tag until 9/17. 9/16 tag not arrived. Called. Stacey S. who sold me car left me voice mail that Audi G sent my title/registration into State "weeks ago"; blamed the Tag Office for delay (I still have the voice mail). Took off work and went to Tag Office; Au...
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Dealer Response

Thank you for sharing your experience. We appreciate your time and effort in providing feedback. If you issues have not been resolved please contact the GM, Dan Praznik @ 678-258-2522

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Audi Gwinnett Written by mjrdoc on 02/27/14 09:19:21 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have purchased many vehicles over the years. This is the first time that I have ever had such a positive experience from start to finish. This is the only dealership that I have ever dealt with that is excellent in every respect. Audi Brand Specialist Jason W., from whom I purchased the car, did ...
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Dealer Response

Thank you for sharing your experience on your recent visit to Audi Gwinnett. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Dan ... Read more

All Comments (1)
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