Best Dealership ExperienceWritten by ansleycox on 02/04/12 05:09:12 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? No
Our visit to World Toyota was the first place we went when we started shopping for a minivan. I could not believe how wonderful the experience was, from the perfect customer service provided by Roy Samuel to the open and comfortable atmosphere of the dealership. Roy not only answered all of our questions, he gave us information that I'd never expected a dealer to tell us. He was respectful and honest, never pushy or ambivalent about our questions and concerns. I left the dealership wishing that I could have purchased a van during that visit, but wanted to shop around like I've always heard to do when buying a car. Visiting two more dealerships proved even more that World Toyota has superior customer care and makes other dealerships pale in comparison. It has been one week since our visit to all the dealerships, and World Toyota is the ONLY place that has not harassed me with multiple phone calls, pushing me to come back as soon as possible. Instead, I received one phone call thanking us for coming in and a nice thank you note with great coupons. I very highly recommend Roy Samuel at World Toyota.