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Sales Rating:

F-A-M-I-L-Y

Written by import350 on 02/14/11 09:01:32 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

One cannot overemphasize the importantance of feeling like you are working with family, and RBM North does a fantastic job. I must have talked to 3 different employees about a variety of subjects while waiting for financing and delivery to be done and each took the time to actually care about what I said. I have purchased 2 cars from them- each time the service and sales are top-tier. No bully tactics, all considerations are given, time and effort never wasted, and when I come by, all 3 employees remember my name too- impressive. I will continue to utilize RBM North for all of my car needs knowing I will be taken care of in all aspects.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes
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