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Fields BMW Winter Park Sales Reviews

  • 963 N Wymore Rd
  • Winter Park, FL 32789 (map)
  • (888) 414-3830
  • Chat with Dealer
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Sales Rating Salesman likes playing games Written by tamedlion on 06/05/14 10:03:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Well... My experience with the Fields dealership is horrible. I'm seeking a luxury SUV to replace my old car and request quotes of X5 from the locations of Field BMW in the Orlando area (They monopolize the BMW dealership in Orlando area). I received an email from Andrew S asking me to call back. I ...
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Dealer Response

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. Customer service is a top priority. I would appreciate the opportunity to speak with you in order to address the situation m... Read more

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Sales Rating Very, very pleased Written by bben on 03/25/14 06:03:14 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Not only was my buying experienced good here, but their follow up service and genuine caring for their customers is spot on; You really cannot fake that. I appreciate the fact that every Saturday they offer a free car wash. They have excellent service advisors (mine is Bob) and a great Service Mana...
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Dealer Response

Thank you! We are happy that you consistently have such a great experience here! We always strive to give all our customers in both Service and Sales that type of wow factor. It's our pleasure to have you as a part of the Fields' family. We appreciate your bus... Read more

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Sales Rating Car buying experience Written by andy789 on 10/14/13 06:31:43 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Recently purchased a car from Fields Winter Park. Excellent buying experience. Doug R. the client advisor is fantastic. Very patient. Politely answered every question I asked. Went out of the way to make sure that we had a pleasant experience. Would highly recommend this place. With people like Doug...
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Dealer Response

Thank you, andy789 for your compliments! We appreciate your kind feedback about Doug and our team. We're delighted your enjoying all of the complimentary amenities, as well. It's our pleasure! Sincerely, Mike Spann, Manager.

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Sales Rating Pleasant Experience at Fields BMW of Winter Park, FL Written by csanford on 08/18/13 03:40:41 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a used 2011 BMW 335i on Friday (8/16/13) at Fields BMW of Winter Park, Florida. Jay F. was my salesman and he did a wonderful job at explaining the 335i, answering all and any questions that I had concerning the car and provided extensive information about the vehicle. He was very friend...
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Dealer Response

We're pleased that you enjoyed your experience! It's great to hear our team was able to provide you with the experience we strive for every day. If there is any way I can elevate your ownership experience, I would be delighted to help. Best regards, Mike Spann... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Second Car from Fields BMW Winter Park Written by torrip on 07/14/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is my second experience with Fields BMW. The service I recieved from them is impeccable. Especially Larry B. he took the time to listen and help us decide and order our new 2011 328CV. He went above and beyond what most people would call exceptional.
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Dealer Response

Thank you for your wonderful Feedback torrip! We are happy to be of assistance and are pleased that we could make your experience exceptional. We've made sure to pass along your kind words to Larry. Our Sales Manager is Mike Spann and if there is anything else... Read more

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