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Toyota Scion of Winter Haven Sales Reviews

  • 4099 Lake Alfred Rd
  • Winter Haven, FL 33881 (map)
  • Chat with Dealer
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Sales Rating Watch out for the lies Written by kt0306 on 09/02/12 02:31:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Lied about MSRP and invoice prices and when challenged lied again. Don't seem to realize that if you e mail me vehicle details and it gives an MSRP that I can catch out later lies when the Dealer Fee is added in to the "invoice price" and then added on again!
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Dealer Response

KT0306, We are sorry you feel this way. Most dealerships do charge a dealer fee. Thus, we do not feel that it is unfair to include this in the final price of a vehicle. Our mission statement is "Meeting expectations is our business, exceeding them is our goal.... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Great Experience Written by soccermom27 on 07/28/12 03:10:16 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Thank You Brandon for your time and patience with us. We were able to get the car we wanted with everything on it I wanted in a very timely manner. We liked doing business at Winterhaven Toyota!! - this is our second car purchased at this dealer and we will be back in the future!
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Dealer Response

Thank you Soccermom! We sincerely appreciate your business and look forward to serving you again in the future. -Michael Murphy, Chief Operating Officer

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Sales Rating Great purchase experience Written by wiebe4 on 07/25/12 01:36:41 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Andrew was our salesman and he was very patient with our questions. Everyone was professional and I believe I got a great deal.
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Dealer Response

Wiebe4, We really appreciate your feedback. Andrew is an integral part of our team and we are appreciative of the way he works with customers to meet and exceed their expectations. Thank you for the kind words and thank you for allowing us to earn your busine... Read more

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Sales Rating the salesman conned me into buying a 2011 model for the price of a 2012 Written by 414green on 04/01/12 08:39:56 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

On March 18, 2012, I, S Yau and wife, B Yau, purchased a new SUV from the Toyota of Winter Haven. I brought a copy of an quote I received from the dealer via E-mail for a 2012 RAV4 model priced at $22,189 to negotiate . The blue tooth system unique to the 2012 model was especially intriguing and a ...
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Dealer Response

Mr. Yau, I am glad that we were able to get in contact with you personally and resolve this issue. We appreciate your business. Thank you

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