Douglas Jeep = Great Customer ServiceWritten by montgomerym on 03/10/11 02:48:54 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I recently purchased a Jeep Grand Cherokee Overland 4x4 from Douglas Jeep in Venice, FL and I could not be more pleased. Becuase the new Jeep Grand Cherokees are so popular and are selling so quickly, I was having a tough time finding the exact color combination/package I wanted where I live in Virginia. My family lives in Florida so I asked them to check around for the exact Jeep I was looking for - they found it sitting on the Douglas Jeep lot in Venice, FL. Ken Wells, a sales representative, was my first introduction to the Douglas Jeep dealership. Ken was so impressive not only because he was passionate about the new Jeep Grand Cherokee, but because he knew EVERYTHING there was to know about the vehicle. He was able to answer all of my questions and gladly answered frequent phone calls from me. I made the trip down to Venice and was initially disappointed becuase I did not qualify for some of the discounts that were listed on their website. Being the class act that they are, Ken Wells, the sales manager, and even the owner worked with me to make purchasing the vehicle possible. I am so grateful to all of them for their kindness and professionalism. I now have the perfect Jeep and I love it!