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Rick Case Hyundai Service Reviews

  • 925 N State Rd 7
  • Plantation, FL 33317 (map)
  • (866) 979-1802
  • Chat with Dealer
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Service Rating WOULD NOT RECOMMEND TO WORST ENEMY By anonymous103 on 07/23/13 05:47:19 PM PDT
Recommend this dealer? No

Horrible service!!!! I went there 6 times for my check engine light.... Problem is still not fixed!!! Then they tried to charge me on the 6th visit. Service advisor admitted that the reason that it wasnt fixed before because those particular mechanic's are "lazy and just clear lights, but i found so...
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Dealer Response

This person bought this car from a disreputable person. The car was a previous Avis rental car that was involved in a serious front end collision with the airbags deployed. It had to be towed from the scene and the collision voided the car's warranty. When the... Read more

All Comments (1)
Service Rating Hyundai warranty hoax By jimf10 on 08/14/12 08:35:05 AM PDT
Recommend this dealer? No

Sonata-(15,000) miles towed and taken into Rick Case five times in less than 30 days for: ESC light on, car loses power. On 8/7/12, (fifth "repair"), I explained to Gen. Mgr. Leroy Larson that his sales rep. Mo Chitail agreed it needed repair. Larson said "he gave the car a lengthy test drive and it...
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Dealer Response

I am sorry that you had that experience. Please contact me so that I can assist you. Thanks, A.J. Hasty Internet Sales Manager.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Quick and Easy By anthony58 on 02/10/11 03:40:03 AM PST
Recommend this dealer? Yes

I went in for my first oil change and they were very fast getting me in and out. Thanks guys
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