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Rick Case Hyundai Sales Reviews

  • 925 N State Rd 7
  • Plantation, FL 33317 (map)
  • (866) 979-1802
  • Chat with Dealer
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Sales Rating New Car Complaint Written by mg_complaint on 12/05/14 07:40:57 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Stacy, Good morning, hope all is well. I came in yesterday like promised and test drove the 2013 Hyundai Genesis R-Spec CPO and also drove the new 2015 Hyundai Genesis 3.8L. After driving both and working with Rafael (who also sold me my car last year and was a pleasure working with) I decided...
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Sales Rating DON"T TRUST RICK CASE 441 PLANTATION (Ft. Lauderdale), FL Written by oceang2 on 10/20/14 05:38:36 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Pure Lies right to my face. I had been communicating via internet and then called and spoke with the internet manager. I then went in to this dealer to test drive a sonata and the Int mngr assigned me to a salesperson, Joe L., stating that he would take excellent care of me and I would get the be...
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Sales Rating A PLEASURE TO DEAL WITH Written by cane29 on 08/02/13 08:43:16 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

after dealing with a local dealership that i will never go back to, aj h. and patrick r. promised and delivered everything that was mentioned to me. i want to thank them again for a great customer experience
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Sales Rating Easy Written by ron266 on 07/15/13 09:45:26 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Tony was very helpful, as were all the people with which we had contact. Quickly agreed on a price and the car was made ready while I had lunch.
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Sales Rating Bait and switch Written by pappy19 on 05/10/13 04:16:37 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Hyundai does not have internet managers. They negotiate a price on internet. I had an out the door price with all fees and taxes negotiated then give you to a floor salesman when you come in. The guy you negotiated with on internet is not there. Then they deny you the TMV price you negotiated.we hag...
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Dealer Response

Hello my name is AJ Hasty and I am the Internet Sales Manager. I apologize for the experience. Did you ask for me when you came in??? If so please call me at 954-377-7558. Did you tell the salesperson that you had an Edmunds Price Promise when you came in??? Y... Read more

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