READ REVIEW OF SANDY SANSING BMW DEALERSHIP SALES
I accompanied my senior parents to test drive a couple 3 series we saw advertised on autotrader. I inquired about the vehicles and was given a qoute higher than what was advertised. I pretty much expected that, so I presented the various ads which indicated lower, but fair prices as indicated on Edmunds.com. With each ad I presented, the sales rep said, "That price is a mistake" or "We just sold that one." I continued to bring out the other ads to which he responded, "What else do you have in your pocket?" He seemed put off by the internet ads I presented. He gathered the ads and spoke with the manager at length. I usually hate this practice of stalling. They continued to challenge the ads. Frustrated, we walked out. My parents had purchased a Z4 from the same dealer in 2004 with no challenges. I was hoping to get the same service when we were considering purchasing a second BMW. I realize that sales reps have to make a profit and the dealer needs to pay bills, but I felt that there was a lack of consideration. The dealer blamed autotrader for the mistake and I, as well as my parents, felt they thought we were stupid to believe in the ad. Again, the advertised price was in line with that of Edmunds. I'm sure our appearence did not help matters much either. We are Filipino and were slightly dusty as we had just finished some structural improvements in one of our condo rentals. I guess they thought we were "fresh off the boat" and couldn't afford their vehicles. Boy, were they wrong. We were ready to pay cash. I e-mailed our concerns to the sales manager who later called to confirm the price was wrongly advertised. Again, the advertised price was in line with Edmunds quotes. The tone of the call seem to suggest that we were stupid to believe the ad.
