Pete Moore Imports
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Dealership Sales Review
sales Rating
Bad, bad experience
Written by 05/26/2008
onI am so disappointed in Pete Moore Volkswagen in Pensacola, FL. As a long time resident of this part of the Gulf Coast as well as a 3-time VW owner - I really suggest going to Mobile or maybe Tallahassee if you want good service & prices. [violative content deleted]
My main complaint is them quoting me, after dozens of back-and-forth, a ballpark figure for my newer, excellent condition trade-in, then getting out there (almost 46 miles roundtrip) to find they never did any research on my trade-in, never made any calls or looked at any figures as their salesman had implied. They basically blew smoke up my a** to get me out there just to say "Oops - looks like we can offer you $3,000 less than we quoted you." Then bring the manager over who called me 'sweetheart' and beat around the bush with, "What if we COULD get you what we quoted you?" and "What were your payments on the trade-in?" And all sorts of other tomfoolery...
My opinions is that they quoted me a price and I'd been working with their salesman for over a week and they knew the trade-in was the only roadblock to buying their vehicle so why mess around? Why waste my time? And WHY on God's green Earth would they use terms like 'sweetheart' to an independent female client who is trying to make a business deal with them?
All around it was a terrible experience and I'll never visit Pete Moore again.
Side note to women who don't want to be treated like idiots or spoken down to: I REALLY suggest avoiding this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No