I've bought quite a few new and used cars from dealers in my day, and frankly I dread it. My experience with Doug B. at Subaru of Pembroke Pines was so different, and so pleasant, that I want everyone to know about it. It went like this: 1. Requested quote on a new Outback through Edmunds 2. They responded via email within an hour with 2 cars that fit my criteria & their MSRP 3. I replied that Edmund's True Market Value was X, and I wanted a deal close to that. 4. They emailed me back with a firm quote very close to the TMV later that night. 5. I went to the dealership the next day, test drove the car, and showed them the car I wanted to trade in. 6. Within 15 minutes, they gave me a trade in value at the very top of the KBB range. 7. We did the paperwork, and we were out of there in an hour with a new car and a very good feeling. Even got 1.9% financing. I would recommend this dealership without hesitation. Everyone there was nice and professional, and they are serious about customer service!
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