Fields BMW South Orlando Service Reviews
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Fields BMW South Orlando Service Reviews

  • 9750 S Orange Blossom Trl
  • Orlando, FL 32837 (map)
  • (407) 612-6357
  • Chat with Dealer

Service Reviews

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Service Rating Great customer service by Mike Carley By SamSam01 on 02/23/16 06:03:41 AM PST
Recommend this dealer? Yes

I have worked with Mike for my service many times. In fact all the time because he is very helpful polite and he works hard to satisfy and make the customer understand what's going on with your car at all times. He is very patient in explaining if you don't understand. From a scale of 1 to 10 I give...
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Dealer Response

Thank you for taking the time to give us your feedback about your experience at our dealership. Iím glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please donít hesitate to contact m... Read more

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Service Rating Misdiagnosis of issue By Ronbowden on 02/23/16 04:52:48 AM PST
Recommend this dealer? No

Misdiagnosis of issue Two locations misdiagnosed issue with my car. they both expressed I need replace all tires and rims. after taking car to a tire shop found out that one rim was bent. Waste of time. If you don't like you second opinion, go for a third.
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Dealer Response

I am very disappointed to hear that you found our service to be below your standards. We would like to know more about your specific encounter. Please contact me so that I may personally address your issues and resolve any outstanding matters to restore your f... Read more

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Service Rating Awesome service By DoctoRx0420 on 02/09/16 06:57:55 PM PST
Recommend this dealer? Yes

This is by far the most friendly and courteous BMW dealership that I've used. I've used the dealership in Gainesville and they give the BMW brand a horrible representation however, Fields BMW upholds a professional environment and BMW should be proud to have such wonderful staff representing their b...
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Dealer Response

Thank you for taking the time to review your experience with us. Iím am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward ... Read more

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Service Rating Good experience By J_Bimmer on 01/21/16 04:42:37 PM PST
Recommend this dealer? Yes

Pleasant and professional service. Good experiences will make sure I find time to ensure my BMW is serviced as required.
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Dealer Response

Thank you for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Frank... Read more

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Service Rating Great By Charlie_Hvasta on 01/08/16 12:04:38 PM PST
Recommend this dealer? Yes

Erickson Ramos was great I'm definitely coming to see him every time I come to Fields BMW South Orlando.
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Dealer Response

Thank you for giving us a perfect rating, Charlie_Hvasta, and for recommending our dealership to others. Iím certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Take care! Kind Regards, Frank Fernandez, General Manager.

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