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Sales Rating:

Courtesy.. like the name

Written by hodad66 on 09/25/11 04:58:49 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was looking at leasing a Volt. The normal lease was too expensive so I told my local dealer to contact me if an incentive lease became available. I got an email from Carey @ Courtesy Airport explaining the lease. Through a number of emails we worked out all the details including a good trade-in fore my car. I expected to only be ordering a very base Volt. Carey found an upgraded one available NOW... and the price of the lease was great. My local dealer (a) didn't tell me about the low-ball lease, (b) wouldn't discuss price, trade-in or anything with out me coming in, (c) didn't return my call when I offered to bring in my trade for valuation. The difference was like night and day... I was shocked. The other raters had a totally different experience than I did. It was worth the drive to receive such courtesy!!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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