Carl Black Orlando Service Reviews

They'll try to charge you even if it's warranty or recall.

by drkyle22 on 03-05-08 (11:15AM)

Pros:

I can't think of any to mention

Cons:

Hidden fees, even for warranty & recalls. Terrible turnaround time & they don't return phone calls.

I had my car serviced at Carl Black recently.  They fixed a recall for my sunroof on my 2006 Pontiac G6.  Fine, great...  it took 4 days just to get a call back about the status.  They wanted $86 cash for a diagnostic fee.  I called Pontiac customer care (a waste of time in case you're wondering)...

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