Carl Black Orlando of Orlando, Florida

Purchasing Nightmare

by skyflower0 on 10-17-08 (01:25PM)

Pros:

Provide as ice water in a cooler outside of the show room

Cons:

Cons-the sales associate, finance manager, sales manager - this location in general

This dealership lacks the following:

-Communication between salesassociate and client

-Communication between sales associate and Finanace Department

-Communication between Finance Department and Lenders

-Professionalism

-Customer Relation

-Customer Service

And this list goes on.

...

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Great dealership with a friendly and knowledgable staff!

by ronaldgrooves1 on 09-24-07 (02:28PM)

Pros:

Clean brand new building with hundreds of cars to choose from.

Cons:

None

I bought my Pontiac G6 from Carl Black and I couldn't been happier with my new car. My internet salesman Richard went out of his way to get the vehicle I wanted and everything he promissed me I would get I did.  I went to some of the other dealers in town and was treated like I was just another c...

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They'll try to charge you even if it's warranty or recall.

by drkyle22 on 03-05-08 (11:15AM)

Pros:

I can't think of any to mention

Cons:

Hidden fees, even for warranty & recalls. Terrible turnaround time & they don't return phone calls.

I had my car serviced at Carl Black recently.  They fixed a recall for my sunroof on my 2006 Pontiac G6.  Fine, great...  it took 4 days just to get a call back about the status.  They wanted $86 cash for a diagnostic fee.  I called Pontiac customer care (a waste of time in case you're wondering)...

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