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Long story short. Went to buy a Prius. Only a used one to look at and that was after I pressed to see it. Given one price. Made to put down a $1000 deposit. Told I would get Kelly Blue Book trade in price on my car. Left and had to go back next day to see the GMang to get a explaination of costs and print out of cost sheet which I should of been given when I put down the dep. I have to say he was very polite. Got called 6 wks later that one was on the way. Obtained my own financing. Went in to see salesman. I made copies of everything before I went. I added on window tinting. Suddenly the numbers changed to over $300 more for a $195 item, they added $25. more than the 6% tax should of been and they put down $585 less than the KBB trade in price my car is worth. I was told I would get the KBB trade in price for my car. Salesman told me how they "took a beating" last month on SUV's and truck trade ins. The original price sheet was balled up and thrown away in front of me. They pushed for me to use their financing and I had to tell them 5 times NO. They tried to sell me a paint coating (which is a total rip off for 699) and said I'd think about it over night. Salesman wanted me to pay for the car BEFORE I even saw it and the wrong color was on the cost sheet. He kept pressing this point to pay for it BEFORE I go it. I had to keep asking for my car keys after they looked at it. I went home and compared the orginal cost sheet and the new one and that is when I saw the differences. I called the next day and told the salesman my price which was the true and correct one which included the KBB trade in price for my car. I was not trying to low ball them, only get what they promised. He told me to forget it and come get my deposit. I was told if I didn't want the car they had other people waiting in line that would be happy to get this car. I went in the next day and as I walked from my car this salesman was out smoking, threw the cigarette butt on the ground, stomped it out after I told him I wanted my deposit back. A younger salesman started to walk towards us and my salesman said to him "You want her? You can have her". The younger salesman asked if I was a "hard sell". They were talking like I was not even there. This was my 1st experience buying a car by myself. I'm an intelligent 60 yr old professional woman with a masters degree and can truthfully say I would NEVER recommend this dealer to anyone. My credit is excellent and my money will be spent at a dealer that will not treat me like a second class citizen. I will go where I will be treated with respect. My present car was bought (with my husband) a few years ago from another dealer in Ocala and I have only good to say about them. Only problem the mpg's on their cars are can not compare to the Prius in gas milage. Pass up this dealer if you want honesty & respect.
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