John Marazzi Nissan of Naples, Florida

Much better

by irajohanson on 10-11-08 (09:54AM)

Pros:

made us feel like we were in charge and treated us like we were real people

Cons:

none to speak of

I purchased a Nissan from the old owner whan it was naples Nissan and the experience was less than positive. I went back because I heard they were under new management so I figured I'd give them a another shot. The experience this time around was much better. The new owner seems to understand the...

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"John Marazzzi Nissan"

by mdjohnson72 on 10-03-08 (07:20AM)

Pros:

Easy to deal with, very friendly and professional staff make my buying experience a pleasure.

Cons:

None

I have bought many cars and have never delt with an entire staff that was so professional and so dedicated to customer service.  We are completely impressed and you have earned a customer for life.  It will be my pleasure to share this great experience with all of my family and friends.

     ...

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Bureaucratic disaster

by earlewheelock on 02-24-09 (06:21AM)

Pros:

Nice facility

Cons:

Bureaucratic nightmare

        :       I called the service department at John Marazzi Nissan in Naples and set up a 15,000 mile service for my 2007 Altima. I was assured that it would take only 2 hours.

I arrived there 2 weeks later on time at 11:30 and the Service Advisor wrote up a Work Order and wrote 1:15 on it....

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