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Mercedes-Benz of Naples Service Reviews

  • 501 Airport Rd S
  • Naples, FL 34104 (map)
  • (888) 723-6128
  • Chat with Dealer
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Service Rating Review of last service By Jeanetta on 05/10/14 03:06:01 PM PDT
Recommend this dealer? Yes

I am very happy with the service that I have received when I brought my car in last. I have confidence in what my service writer has recommended.
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Service Rating GoodcZservice By Jimnd65 on 04/08/14 10:46:04 AM PDT
Recommend this dealer? Yes

Delivered on all counts
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Service By annier0819 on 09/17/12 05:31:35 PM PDT
Recommend this dealer? Yes

Tino in service makes an unpleasant event a good one.
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Service Rating What a dump! By napleswebguy on 03/09/10 12:00:00 AM PST
Recommend this dealer? No

I have a 2009 Mercedes GL class SUV, which was due for its 10,000 mile service. My wife took the car to Mercedes Benz of Naples with a firm appointment for 9 AM. She waited at the service department reception desk until 9:15 before anyone even appeared. It then took two and a half hours to perform w...
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Service Rating Not my fault, they say! By carman68 on 12/23/09 12:00:00 AM PST
Recommend this dealer? No

Recently I took my new Mercedes in for a recall. They informed me there were two recalls on my car and they would take care of them. O.K. I called for a pick up time and they said there was a problem and could they keep it over night? I said yes. The next day they called me to say my car would no...
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