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We bought a new vehicle at this location and the customer service was just awful from day one. Now, four years later, I can't wait to get out of the original factor warranty so I don't have to bring it back to this dealer any more. This isn't just one person who is bad at this place, it's the whole dealership. They have lied to us and screwed us over time and time again - always without even an apology. If you really want a VW, drive to another dealership, trust me it will be well worth the time to avoid this place.
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