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Service Rating:

Stay Away!!! Horrible Service

Written by lawpanther on 02/08/09 12:00:00 AM PST
Recommend this dealer? No

We bought a new vehicle at this location and the customer service was just awful from day one. Now, four years later, I can't wait to get out of the original factor warranty so I don't have to bring it back to this dealer any more. This isn't just one person who is bad at this place, it's the whole dealership. They have lied to us and screwed us over time and time again - always without even an apology. If you really want a VW, drive to another dealership, trust me it will be well worth the time to avoid this place.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available
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