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JM Lexus Service Reviews

  • 5350 W Sample Rd
  • Margate, FL 33073 (map)
  • (888) 856-8417
  • Chat with Dealer
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Service Rating OUTSTANDING SERVICE / EXCEEDS EXPECTATIONS ! By josephinaswims on 06/25/14 06:51:40 PM PDT
Recommend this dealer? Yes

5/28/2014 I own a Lexus which was purchased in Miami, and I have had service in Miami as well as Margate. I cannot say enough good things about how friendly and helpful everyone is at JM Lexsus . From the time you pull up the greeters go out of their way ( despite temperatures outside ) to welcome y...
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Service Rating Excellent recovery from prior error - real class By robertfabricio on 03/23/14 12:31:33 AM PDT
Recommend this dealer? Yes

To my utter surprise I recently took my 2005 ES 330 to the JM Lexus service department to repair a rear window that had been replaced and which had failed to work. The original service writer refused to honor the lifetime warranty on paid repairs and was rude. I contacted General Manager Mike B and ...
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Comments (1)
Service Rating JM Lexus did not honor tire price match as promised By revee on 03/18/14 04:49:02 AM PDT
Recommend this dealer? No

I went in for an oil change,they told me I needed 4 new tires on my ES 350 the tires only had 20,000 miles on them. I bought the car new and was the only driver. They said they honor price matches fem Costco within 30 days.They charged me $1035. for an oil change 4 tires and an alignment. I brought ...
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Service Rating Worst service experience ever! By mikem39 on 02/02/13 02:31:08 PM PST
Recommend this dealer? No

Scheduled a service today to have my oil changed and headlight replaced. Was told that we were looking at 1 1/2 hours. During the ensuing 3 1/2 hour wait in the highly touted "country club", I was rudely told that I could have one small danish as they wanted to make sure there was enough to go aroun...
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Service Rating Horrible service department, AVOID! By joe_public5461 on 01/02/13 09:44:53 AM PST
Recommend this dealer? No

Was in for an oil change on December 31st 2012. I didnt have any where urgent that I needed to be so I and decided to wait for it. The vehicle was sent through what JM refers to as Express Service. About an hour later I got a call from the desk saying the vehicle was done, so I paid, was given my ke...
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