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Regal Chevrolet Service Reviews

  • 925 Bartow Rd
  • Lakeland, FL 33801 (map)
  • (888) 435-0820
  • Chat with Dealer
Service Rating:

Never Again

Written by nomas_shops on 07/13/12 05:47:26 AM PDT
Recommend this dealer? No

I also dealt with Jamie... I took my car in for a blown A/C connection. While they had it, I asked them to take a quick look at the rest of the car. They called back the same day I dropped it off (yay, great) with a list of repairs, and gave me an estimate with a timeline of 2-3 days (ok, nbd). Long story short, they started fixing things in the car without informing me beforehand, the 2-3 day deadline turned into 23 days, the final bill was hundreds of dollars over the estimate, and on the drive home...there was no A/C! I will not return to this dealership/shop for any reason, nor would I recommend anyone for their services.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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