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Fields BMW of Lakeland Service Reviews

  • 4285 Lakeland Park Dr
  • Lakeland, FL 33809 (map)
  • (888) 844-9640
  • Chat with Dealer
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Service Rating None By Lynnhanes on 07/09/14 10:02:22 AM PDT
Recommend this dealer? Yes

Although I appreciate the diligence of the dealership, and the repairs made. I still find that the car purchased is a huge disappointment considering the amount of money we paid for it. There are too many electrical issues an a great deal of time lost getting it fixed. I spend a lot of time driving ...
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Dealer Response

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. I would appreciate the opportunity to speak with you in order to address the situation for you. Please contact me at either ... Read more

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Service Rating Crooked steering wheel fixed By hogtrader on 07/01/14 12:31:47 PM PDT
Recommend this dealer? Yes

On the way home from purchasing my BMW, I noticed that the steering wheel was offset. When the wheel was pointed straight, the car drifted to the right. Notified Field's and they fixed it as a courtesy to their new owner. Very pleased.
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Dealer Response

I'm glad to hear we were able to help resolve your vehicle's issue. If there is anything else we may do to better serve you, please feel free to contact me. We appreciate your business. Best Regards, Gary Gordon, General Manager.

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Service Rating excellent service By travelpt on 06/15/14 05:00:28 AM PDT
Recommend this dealer? Yes

I had an awesome experience with them.
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Dealer Response

Thank you, that's great to hear! It's also the type of experience we work hard to achieve, every day. We appreciate your business. Best Regards, Gary Gordon, General Manager.

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Service Rating Service was fantastic! By mtgbkr200 on 07/09/13 06:55:58 AM PDT
Recommend this dealer? Yes

I went to Fields BMW in Lakeland for my regular scheduled service as while as a minor interior trim problem. My service advisor's name was Mike and he was fantastic! He kept informed on the progress on our car and it was ready earlier than time we were told! I highly recommend this dealership's serv...
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Dealer Response

Thank you for your excellent marks! We appreciate your kind comments and your recommendation! I'm glad to hear that our team was able to exceed your expectations. If there is anything else we may do to elevate your ownership, please let us know! Sincerely, Gar... Read more

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Service Rating Excellent service from Fields BMW of Lakeland By jessesburns on 06/28/13 12:24:54 PM PDT
Recommend this dealer? Yes

My husband and I have had our BMW serviced by Fields BMW of Lakeland for several years. We recently had to have our vehicle serviced for routine maintenance. We are always impressed with the quality of service received and quick turnaround times. We will continue to use Fields BMW of Lakeland for al...
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Dealer Response

Amazing! We are proud to have you as a member of the Fields family of dealerships. It's great to hear you are also enjoying the service we offer. If there is anything else we may do to heighten your ownership experience, please give me a call at 863-688-8111 o... Read more

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