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Napleton Chrysler Jeep Dodge Ram Service Reviews

  • 1460 E Osceola Pkwy
  • Kissimmee, FL 34744 (map)
  • Chat with Dealer
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Service Rating I was very pleased with the overall service I received from start to finish By amyphilips23 on 07/31/14 02:09:47 PM PDT
Recommend this dealer? Yes

I was very pleased with the overall service I received from start to finish. Victor M. was exceptional with his customer service and went over and beyond my expectation. Terrence W. also had wonderful customer service skills. And I am very excited about my new car.
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Service Rating Worst Dealership in Orlando By jessehclark1 on 05/04/14 09:59:54 AM PDT
Recommend this dealer? No

If I could give one star, I would. My family has bought five cars from Napleton, and now they are treating us like crap. They sold me a 2007 Dodge Magnum that came with the (old) lifetime powertrain warranty (not the same one they have now). The car had the wrong warranty booklet, so I did not know...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service advisor was wonderful By rick220 on 01/04/12 11:24:39 AM PST
Recommend this dealer? Yes

Bobby Barnett was my service advisor. I had a cruise control problem with my 2006 Sebring. It was misdiagnosed by a chain service company and another Chrysler dealership. The auto repair replaced a servo. The problem was not fixed. The other dealership changed a pcm for $700. The problem persisted....
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Service Rating Go anywhere else! By jeepliberty3 on 06/07/10 12:00:00 AM PDT
Recommend this dealer? No

I recently took my jeep there to fix the a/c that had gone out. We have been long time customers for over 7 years. They were only slow before, but we always had excellent service. They quoted us a standard quote for the a/c and we told them to go ahead and fix it. They said they would call the ne...
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Service Rating I can tell you how POOR Napleton Chrysler service is By tblue on 09/27/09 12:00:00 AM PDT
Recommend this dealer? No

I was on holidays last march break from Canada and noticed my dodge truck had a rear pinion seal leak. I called at 10am for an apointment and checked their parts department for them to be sure they had the seal (had 8 in stock). The service advisor should have checked for me but instead transferred ...
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