Tom Bush Volkswagen Service Reviews
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Tom Bush Volkswagen Service Reviews

  • 9850 Atlantic Blvd
  • Jacksonville, FL 32225 (map)
  • (904) 638-5307
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016

Service Reviews

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Service Rating Broke my Touareg and won't fix it By jagerauto on 02/12/16 06:36:03 PM PST
Recommend this dealer? No

A month or so ago I took my 2010 Touareg to Tom Bush Volkswagen to pick up some parts. The Parts guy offered to take the parts to my car while I waited for the rest of the parts. Very nice of him. My Touareg has an automatic hatch that you just press a button and it opens/closes itself. The parts gu...
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Dealer Response

I apologize for any confusion during your recent visit to my family's store, Hunter. As noted on the repair order, there are two parts of your previously damaged trunk system needed to fix your Touareg (the pump and the control module). Because it is a large t... Read more

All Comments (1)
Service Rating Great Dealership and Service By Clarkej on 11/05/15 06:29:55 AM PST
Recommend this dealer? Yes

This was the first time I've had a vehicle serviced at a dealership and was very happy with the service. The Tom Bush associates are very professional, knowledgeable and courteous. The value of the once a year service is unbeatable and the actual cost came in under the estimated cost. They even ran ...
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Dealer Response

Thank you Jason for your recent service visit and great review! We look forward to your future visits. ~Brian Bush

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent Customer Service By jseeger on 08/15/13 05:15:10 AM PDT
Recommend this dealer? Yes

When I showed up on the lot, my husband and I had already been to several dealerships. We were pretty drained when Erlin walked up to us. I told him what I wanted and how much I was willing to spend. He brough us in his office and looked at the inventory. After not finding what I wanted, Erlin shook...
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Service Rating GREAT SERVICE!! By mimimu on 02/09/11 09:39:13 AM PST
Recommend this dealer? Yes

was weary of going to this dealership because of some of the bad reviews. But they are one of the best. From the first contact by phone, to the service professionals to their courtesy transportation service I was very impressed. They made me feel welcomed, they were professional and I felt that I w...
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