We have not found dealer information. Please visit Dealers page to find dealer information in your area.

Dealer Sales Reviews

Sales Rating:

Excellent Sales Associate

Written by edmundsfan1947 on 10/27/11 01:19:09 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

(10/27/11 05:28 PM PDT)- I am an extremely careful shopper when it comes to big ticket items like automobiles. I keep them for 5 to 10 years, so I want to be sure I get one I can live with for that long. This makes me a tough sell for most of the crop of car salesmen in the US today. Mr. Roy Werner, Sales Associate at Fort Myers Toyota stuck with me for weeks as I evaluated the Honda Accord, Toyota Camry, Hyundai Sonata and Nissan Altima. He hung in there while I vacillated between new and late model used. He took the time to hear what my concerns were and what we needed to get out of a new vehicle. Roy watched inventory come and go off their lot and e-mailed me promptly when something used came in that looked like it would be appropriate. Every e-mail was answered promptly. All questions were answered quickly and thoroughly. There was no bad mouthing of competitors or their products. I know that such professionalism, excellence and attention are not the norm since I encountered several other sales people on the journey to buying a new Camry XLE yesterday. Most just wanted me to buy something - anything - immediately. Many of them knew less about what they were selling than I did!!! Fort Myers Toyota was recently acquired by Auto Nation. Our first Toyota is now parked out in the drive. As we move forward we'll find out if Auto Nation can provide service and support that matches the quality of this Sales Associate's efforts. We'll post reviews - good or bad - as we learn more.

Original Review - I am an extremely careful shopper when it comes to big ticket items like automobiles. I keep them for 5 to 10 years, so I want to be sure I get one I can live with for that long. This makes me a tough sell for most of the crop of car salesmen in the US today. Mr. Roy Werner, Sales Associate at Fort Myers Toyota stuck with me for weeks as I evaluated the Honda Accord, Toyota Camry, Hyundai Sonata and Nissan Altima. He hung in there while I vacillated between new and late model used. He took the time to hear what my concerns were and what we needed to get out of a new vehicle. Roy watched inventory come and go off their lot and e-mailed me promptly when something used came in that looked like it would be appropriate. Every e-mail was answered promptly. All questions were answered quickly and thoroughly. There was no bad mouthing of competitors or their products. I know that such professionalism, excellence and attention are not the norm since I encountered several other sales people on the journey to buying a new Camry XLE yesterday. Most just wanted me to buy something - anything - immediately. Many of them knew less about what they were selling than I did!!! Fort Myers Toyota was recently acquired by Auto Nation. Our first Toyota is now parked out in the drive. As we move forward we'll find out if Auto Nation can provide service and support that matches the quality of this Sales Associate's efforts. We'll post reviews - good or bad - as we learn more.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? Yes

Post a Comment or Update This Review

You must be signed in to post a comment or update this review.

Sign In
ADVERTISEMENT
ADVERTISEMENT