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Mercedes-Benz of Delray Service Reviews

  • 1001 Linton Blvd
  • Delray Beach, FL 33444 (map)
  • (888) 471-0589
  • Chat with Dealer
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Service Rating 3rd time a charm? By mr350 on 09/08/14 07:20:51 PM PDT
Recommend this dealer? No

Ok, so my brand new GL 350 has an a/c problem due to a mfg defect. I can deal with that. The problem is the car now is back at MB of Delray for the 3rd time for the very same problem. Obviously they do not have the competence to repair properly. I would expect them to fall over backward to make thi...
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Dealer Response

We appreciate you taking the time to review your experience with our location. If you would be willing, please call our General Manager directly at (561) 291-6095 for further assistance with moving forward. Thanks for leaving your feedback, and we hope to hear... Read more

All Comments (1)
Service Rating Bad Experience By gruby1 on 04/18/14 04:52:24 AM PDT
Recommend this dealer? No

I went to this dealership to get service on my series 5 BMW. Ended up coming back three times with the same overheating problem. I paid for the repair and on my way home had the car overheat, went back and paid some more for problems supposedly not identified on the first checkup. when I went for th...
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Dealer Response

We are sorry to hear about your experience with getting your car fixed. Our service department has searched through our database and could not find one matching your issue, however. Regardless, we understand your frustrations and would love to give you a hand.... Read more

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Service Rating Mercedes Of Delray By conspic on 10/27/13 08:15:11 PM PDT
Recommend this dealer? No

This service department of Delray Mercedes clearly needs more training. My 2012 ML Diesel has been in for repair for the same problem 4 times and still it is not fixed. I am extremely unhappy with the lack of knowledge on how to fix the problem with my vehicle. I am just waiting three months for the...
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Dealer Response

We are sad to hear of your displeasure with the service department at Mercedes-Benz of Delray. We understand the importance of quality and apologize that you have required multiple follow up on the same issue. Our General Manager would love to speak with you d... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating A TRULY MARVELOUS AND PROFESSIONAL EXPERIENCE By abacomike on 01/19/12 09:50:00 PM PST
Recommend this dealer? Yes

I just purchased my 9th Mercedes Benz from Mercedes of Delray. Almog, the service director and Customer Service director, handles people and problems flawlessly, in my opinion. The service writers are proficient in their paperwork and knowledge of the vehicle. I have been using their service departm...
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Service Rating THE BEST MERCEDES BENZ SERVICE DEPARTMENT EAST OF LOS ANGELES By abacomike on 06/07/10 12:00:00 AM PDT
Recommend this dealer? Yes

I've purchased and serviced 2 new Mercedes Benz E350's in the past year from Mercedes of Delray. I have never been more satisfied with a Dealer's service department in all my years of driving. I've owned 8 Mercedes Benz vehicles since 1987, and Delray is, by far, the very best. I bring my car i...
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