Ed Morse Delray Toyota Scion Service Reviews
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Ed Morse Delray Toyota Scion Service Reviews

  • 2800 S Federal Hwy
  • Delray Beach, FL 33483 (map)
  • (855) 619-8745
  • Chat with Dealer

Service Reviews

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Service Rating service - failure to honor warranty By charlotte19 on 01/03/16 03:38:09 PM PST
Recommend this dealer? No

*WARNING*SCAM* Dishonest, deceptive practices. Service dept recommended installation of used parts that are faulty. Advised and assured by them that they could obtain and install a reliable used engine in my Toyota, Charged $4,500 for repairs. Used engine provided by Toyota then failed within t...
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Service Rating BAD SERVICE By corollaowner5 on 12/24/15 01:11:18 PM PST
Recommend this dealer? No

Bad Experience. I have been using this dealership to service my cars for some time. I had always thought their pricing was excessive but I liked the idea of having my Toyota cars serviced by a dealer. Today after an abusive phone call from Eric Silcox, the Director of Fixed Operations, I decided eno...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Drove from Boca Raton By vette84 on 07/23/13 07:03:21 AM PDT
Recommend this dealer? Yes

Recently took advantage of our 'free' first oil change. Jackie the service advisor helped us. Also told her that sometimes we had a problem unlocking the van with our remote. She said she would have it checked. It took approx. one hour ~ the wait was very comfortable with free computers to use /T...
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Service Rating Simple Service Gone Bad By rock37 on 04/09/12 11:53:48 AM PDT
Recommend this dealer? No

I went in for brakes and a simple water pump replacement. In the process Ed Morse somehow managed to damage my engine requiring, according the them, a new camshaft and bearings. Major surgery.... If you can believe this, they pulled the engine and transmission and did not even tell me what was hap...
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Service Rating Poor Quality By keepsmilin1 on 11/01/11 08:07:47 AM PDT
Recommend this dealer? No

I took my car for service for a broken turn signal. They discovered that they had to remove the bumper assembly to change the light bulb. They discovered they said that the lens cover was cracked. I also had a damaged "cover" under the car. In taking things apart and discovering they didn't have th...
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