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Al Hendrickson Toyota Scion Service Reviews

  • 5201 W Sample Rd
  • Coconut Creek, FL 33073 (map)
  • (888) 484-0748
  • Chat with Dealer
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Service Rating Brakes on 2012 Highlander By firegirl1 on 06/18/14 08:54:54 PM PDT
Recommend this dealer? No

Service advisor claimed we needed front and rear brakes when we knew we only needed front brakes so we took vehicle to another Toyota dealer and they said rear brakes were perfect so we got new front brakes and vehicle is stopping on a dime!
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Service Rating Almost Killed My son By mother9 on 03/07/14 05:50:09 PM PST
Recommend this dealer? No

Came in Check engine light and clunking sounds, was asked to check the brakes in front. Was told from service advisor Oscar V. that the check engine light was from a code for air bag and was also told brakes were fine, come back in a week if still hear noises. Son leaves the dealership that night as...
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Dealer Response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and I'd like to extend my sincerest apologies for your negative experience. We can assure you that this is an isolated incident and not how we intend to conduct ... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating DO NOT USE THIS DEALER!!!! By melsmarcus on 08/22/11 12:09:30 PM PDT
Recommend this dealer? No

I have multiple BAD stories about this dealership from changing work work between me and the insurance agency to catching them not performing the work properly. I traded in the car and took the loss because I didn't trust the work they did. With water damage, instead of heat drying the wires I caugh...
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