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Al Hendrickson Toyota Scion Sales Reviews

  • 5201 W Sample Rd
  • Coconut Creek, FL 33073 (map)
  • (888) 484-0748
  • Chat with Dealer
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Sales Rating Purchased 2013 Chevy Impala LT Written by ohdutchesss on 10/05/14 12:48:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After spending 15 days and nights checking out available cars on the internet and at some dealerships -- experiencing heartache galore! -- we found Al Hendrickson and its wonderful salesman, Bob Retterer. We were looking for a not-too-old car with low mileage, cloth seats, and at a very, very reaso...
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Sales Rating Disengaged Written by unimpressed1 on 07/10/14 09:40:38 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I contacted the dealership today on a Rav 4 XLE internet ad and spoke to Don D. I gave him the vehicle # and he told me that one didn't have navigation but for $1000. more he had one that did. I asked him to send me an email with all the details of that vehicle so I could look it over with my husban...
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Sales Rating Worst Financing Manager Written by jtsai on 02/06/14 12:22:39 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased the 2014 new Corolla LE from dealer on 1/10/2014. I would like to share my experiences of buying process in this dealer. There were some good experiences and of course, there were some bad experiences. The sales team (Ali & Brian) did a good job for me. First of all, I made the request...
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Dealer Response

On behalf of our entire team here at Al Hendrickson Toyota, I would like to sincerely apologize for your negative experience. Our goal is 100% customer satisfaction; however, I'm sorry to hear that we missed that mark during your visit. While I'm pleased that ... Read more

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Sales Rating Buyer Beware Written by kjsamm on 10/11/13 07:36:36 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We went in to buy an advertised special, which is exactly what we did. According to Florida statutes, the only items that can be added on to the advertised price are tax, tags, and car registration. Scion's pure pricing policy basically says the same thing. The Dealer added on extra fees which amo...
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Dealer Response

We apologize that you are unhappy with the experience you had with us. If you would like to discuss the situation in greater depth, please feel free to contact us. Sincerely, Jessica Fernandez Jessica@alhendricksontoyota.com

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Sales Rating Purchase of 2013 RAV4 XLE Written by ricktt2 on 09/28/13 09:29:12 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

knowledgeable and friendly sales personnel made my purchase an easy straight-forward experience. The new RAV4 is an exceptional vehicle.
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Dealer Response

Thank you for this five-star review! We are glad to hear you had such a pleasurable experience at our dealership and that you are enjoying your RAV4. We look forward to being of assistance in the future, so do not hesitate to drop by and see us. Also-be sure t... Read more

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