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Fuccillo Kia Of Cape Coral Service Reviews

  • 404 NE Pine Island Rd
  • Cape Coral, FL 33909 (map)
  • Chat with Dealer
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Service Rating Great Service By Pudabearmd on 10/29/14 08:41:50 AM PDT
Recommend this dealer? Yes

The service rep greets you with a friendly smile I was in and out. I will go back for service on my car.
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Dealer Response

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the ... Read more

All Comments (1)
Service Rating Kia service By pinckone on 10/11/14 06:21:16 AM PDT
Recommend this dealer? Yes

Members of the staff are friendly and efficient, and the information they provided clear and precise. Also the work was accomplished in a timely manner.
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Dealer Response

Thank you for the kind words. We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fuccillo Kia of Cape Cora... Read more

All Comments (1)
Service Rating Horrible service department!! By amandasbaker on 09/12/14 11:49:31 AM PDT
Recommend this dealer? No

I was told a part was covered under warranty but a [non-permissible content removed] lady in the service department. She refused to tell me how long it would take so I couldn't make an appt. I finally called to get a decent appt time and they had the car for 6 hours and not one thing was done. T...
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Service Rating Service dept could care less By soxfan99 on 08/23/14 10:03:01 AM PDT
Recommend this dealer? No

They are constanly trying to upsell you on everything from brake cleaning service to air filters. Every owner should simple go by what service is required in the manual. Always leave the paper from the mechanic on my floor mat and wash the car (a benefit I'm told) with dirty cloths. We will be glad...
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Service Rating Nevr Again By neveragain43 on 06/23/14 05:08:07 PM PDT
Recommend this dealer? No

Absolutely the worst service department i have ever dealt with. Will never deal with them again. I have never dealt with this inept of a serice department. Will never buy a car from this dealership again.
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