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Sheridan Ford Sales Reviews

  • 4001 Kirkwood Hwy
  • Wilmington, DE 19808 (map)
  • Chat with Dealer
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Sales Rating Terrible Customer Experience Written by JonDavis14 on 06/27/14 05:34:22 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I am currently in the process of waiting for a new F-150 that I ordered from Sheridan Ford. Unfortunately, there have been some significant delays to receiving my truck, however this is not at all the driver of this review. I ordered my truck in mid April of this year and was explicitly given expect...
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Dealer Response

Jon, thank you for taking the time to share your thoughts. Our goal is 100% customer satisfaction, and it's always disappointing to learn that we fell short of this goal. I apologize if there was any lack of communication on the part of Sheridan Ford Sales, an... Read more

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Sales Rating Super salesman Written by BrotherGerry on 04/02/14 08:44:45 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Keith C., willingness to be patient until we were done, easy to get to , shop on the premises so we count on knowing Ford will back up their car, initial price of car,
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Dealer Response

Thank you for this great feedback! It's wonderful to know that Keith provided you with the type of customer service that we pride ourselves on at Sheridan Ford Sales. I'll be sure to pass along your compliments. We appreciate your business and hope to see you ... Read more

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Sales Rating Great after the sale assistance! Written by HowdyP on 03/21/13 05:56:48 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I needed the door entry code number for my new car that was not inside with the new car books. I took the car back and expected to have to wait for an hour for my turn without an appointment. However, within ten minutes they called the manufacturer or a numbers storage house and had my car's code an...
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Dealer Response

Thank you for taking the time to write about your experience with us! It is great to hear our team was able to help get you back on the road quickly. At Sheridan Ford we pride ourselves in delivering fast and efficient service. We appreciate your business and ... Read more

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